Hospital Greeter
- Full-Time
- Detroit, MI
- Premier Parking
- Posted 3 years ago – Accepting applications
Job Description
Hospital GreeterSinai Grace HospitalGreeter Position Summary The Greeter is responsible for creating a safe and welcoming environment for patients, visitors, and family members in the entry area of the hospital or other medical facility. The Greeter assists patients and visitors with directions, general inquiries, and checking in and out of the hospital. Greeter Duties and Responsibilities
Apply to this Job
- Greet and welcome patients, family members, visitors, vendors, other guests, and employees in a professional manner
- Assist with check in process and monitor patient registration tracking system
- Perform lobby rounding as required to ensure patients are kept aware of wait time expectations
- Assist in resolving real-time patient concerns according to the hospital’s protocol
- Alert nursing staff immediately to any signs of patient distress or equipment malfunction
- Remove visible hazards and/or broken equipment from immediate environment and report problem to hospital staff as appropriate
- Adhere to confidentiality and patients’ rights policy as outlined in the healthcare facility’s HIPAA policies and procedures
- Follow all required policies to avoid the transmission of illness by correctly wearing proper Personal Protective Equipment (PPE), including masks and gloves
- Work independently and as part of the team
- Attend required Premier and healthcare facility training and orientation programs
- Perform other duties as assigned by Premier Parking supervisory team
- Incumbent must be able to
- Wear all required personal protective equipment (e.g. face mask, goggles, latex/non-latex gloves, etc.) throughout the shift
- Stand for up to six (6) consecutive hours
- Communicate effectively in written and spoken English with team members and customers
- Incumbent must be free of any contagious illness and must comply with health screening requirements of the healthcare client
- Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information.
- Ability to work effectively within role independently and with other team members.
- Ability to organize and complete work in a timely manner.
- High School Diploma or GED, if required by the healthcare facility
- Must be at least 18 years of age
- Must be able to work a flexible schedule including nights and weekends
- Follow appropriate grooming standards; required to wear a uniform at times
- Must meet healthcare facility’s pre-assignment and medical requirements