Hospice Aide

Overview: Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience. What makes our vision different:

• Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organization
• Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local “family business” style of operations, clinical and patient experience
• Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
• We are committed to caring for our patients just as if they were our family

Why working here is awesome:

• Industry leading online training system and modules for continuing education thru Intrepid University
• Clinician centric WellSky EHR to improve clinical documentation quality and patient care
• Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
• 401K available to all team members
• Supportive time away through PTO time and company paid holidays for Full-time team members
• Mobile benefits access, 98.6 telemedicine access, health education library and health cost estimator for Full-time team members.
• Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.
• Short and long term disability insurance available at affordable rates for Full-time team members.
• Talent science that improves the quality of our talent acquisition, recruiting process and team members

Responsibilities: Great work you’ll do here:
The hospice aide is a paraprofessional member of the interdisciplinary group who works under the supervision of a registered nurse and performs various services for a patient as necessary to meet the patient's personal needs and to promote comfort. The hospice aide is responsible for observing the patient, reporting these observations and documenting observations and care performed.

• Performing personal care needs after given a patient's assignment and attending to his/her requests promptly. If unable to perform a certain task, report to the Case Manager immediately.
• Schedules patient for visits per the patient plan of care and at the direction of the supervisor; families should be notified at least 4 hours prior to their visit
• Providing patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality.
• Meeting safety needs of patient and using equipment safely and properly (foot stools, side rails, O2 etc.)
• Giving personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen as often as assigned.
• Assisting in dressing and undressing; Planning and preparing nutritious meals, including shopping; feeding the patient as assigned.
• Providing proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence. Taking and recording oral, rectal and auxiliary temperatures, pulse, respiration and blood pressure when ordered with appropriate completed/demonstrated skills competency.
• Assessing and reporting on patient's condition and significant changes to the Case Manager. Also aware of the caregiver or other individuals living with the patient and interpersonal issues.
• Prepares clinical notes, which includes tasks that were performed and reasons assigned tasks were not performed, if applicable
• Cares for physical, emotional and developmental needs of patient including the need for respect and privacy
• Is sensitive to client’s specific needs and communicates in a professional and supportive manner
• Treats clients with dignity and respect while maintaining confidentiality
• Complies with the requirements of state licensure and accreditation by following policy and procedure maintaining competencies and knowledge base
• Completes other assignments and duties as requested and assigned to accomplish the goals and objectives of the Company

Qualifications: What we’ll love about you:

• Passion and commitment to clinical excellence, quality and integrity
• Embracing and leading the patient care mission through providing an exceptional patient experience
• Positive attitude and ability to fit in as a collaborative team member for patient care
• Excellent interpersonal communication and patient/family engagement skills
• Commitment to clinical documentation excellence and quality along with ability to educate and inspire others
• High energy, focus, work ethic, motivation and commitment to lifelong learning and growth
• Flexibility with diverse clients, cultures, and environments allowing you to provide excellent care
• Ability to demonstrate clinical skills in both a collaborative and solo contributor capacity
• Experience with EHR systems and their implementation/optimization in complex clinical settings
• Proficiency with federal, state and governing agency regulations
• Participates in continued clinical and in-service education, as well as professional training required by law
• Knowledge and comfort level working with technology and enterprise wide support systems and tools
• Successful management of a high volume of work, changing priorities as needed
• Appropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interests
• Outstanding presentation, writing and communication skills
• Promotes the agency through positive representation and communication of its services
• Strong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service lines
• Creative thinker who embraces thought leadership
• High school graduate is strongly preferred or GED is acceptable along with successful completion of an approved hospice/home health aide training program as required by state and/or federal regulation. May function as a hospice/home health aide if a graduate of a practical or professional school of nursing or has successfully completed a course in a practical or professional school of nursing.
• CNA license is strongly preferred
• Current CPR certification
• Valid driver’s license and automobile insurance