Home Care Coordinator Scheduler

• Home Care Coordinator Scheduler

“Recipient of Home Care Pulse's "EMPLOYER OF CHOICE" every year since 2018!

BrightStar Care is a provider of in-home care services primarily to the elderly. With over 14 years of experience in our community, we have developed a strong reputation and need to add team members to support our growth.

The Care Coordinator provides overall support, coordination and scheduling of services to clients and caregivers.

If you believe you are a good match, we'd love to hear from you. For consideration, you must submit both a cover letter and a resume.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Home Care coordinator Scheduler:

· Schedule caregivers with clients; confirm schedules

· Client charting and system profile management

· Support recruiting and interviewing

· New client intakes

· Caregiver / client introductions

· On-call rotation week nights and weekends

General / Administrative coordinator Scheduler _ : _

· Answer phones and direct calls as appropriate

· Support Care Manager with duties as assigned

· Support Joint Commission and all applicable regulatory compliance requirements

ESSENTIAL JOB REQUIREMENTS for Home Care Coordinator Scheduler:

· High volume / fast paced scheduling/staffing experience (min. 2 years)

· Home care and administrative experience (min 2 years, max 10 years)

· Excellent phone etiquette a MUST

· Excellent time management

· Excellent communication and interpersonal skills

· Excellent documentation and detail orientation.

· Excellent computer skills

· Energetic, positive, friendly attitude

· Ability to take directions and follow through

· Ability to fill-in as a caregiver in emergency situation

BASIC QUALIFICATIONS for Home Care Coordinator:

· Associate college degree, preferred

· Senior care experience a PLUS

· Valid CA driver's license and good driving record

· Must pass a criminal background check with the Dept. of Social Services and the FBI in association with the California Home Care Services Bureau

· Pre-employment physical including negative TB skin test or chest X-ray

· Must pass a drug screening

· Available to work 8 am to 5 pm 7 days a week (rotating 5 days per week)

Technical Skills: Home Care Coordinator Scheduler

· Very good computer skills (Internet, Microsoft Word and Excel), enabling preparation of documents, label generation, mailing lists, etc.

· Very good utilizing multi-line phone systems and office equipment (scanner, fax)

· Familiarity with (homecare) scheduling software is a big plus

· Requires familiarity with standard concepts, practices, and procedures within the home care field

Physical Demands: Home Care Coordinator Scheduler

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

· Ability to sit for extended periods of time

· Ability to utilize a computer, type and use the telephone for extended periods of time

· Ability to get in and out of a car multiple times a day during field visits

Behavioral Skills: Home Care Coordinator Scheduler

Requires the ability to prioritize and complete work on time, be detail-oriented, exhibit a service orientation to clients and be team player with a positive attitude. Requires solid reliability, timeliness, organizational skills, and thoroughness. Requires excellent interpersonal skills. Requires the ability to appropriately troubleshoot and escalate where necessary.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Preferred)

Work Location: One location