H&M Retail Seasonal Sales Advisor
- Full-Time
- Roseville, CA
- H&M
- Posted 3 years ago – Accepting applications
Title: Sales Advisor
Function: Sales
Department: Store
Reports to: Department Manager, dotted line to Department Supervisor
Direct Reports: None
Overall Job Function: Optimizes the store´s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service.
Job Responsibility Including But Not Limited To
Customer Service
- Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
- Answer phones courteously and promptly
Job Knowledge
- Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
- Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
- Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
Efficiency
- Execute reductions, price changes, transfers and cash register routines
- Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed
Team Player
- Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
- Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook
Financial Accountability: None
QualificationsMinimum Candidate Qualifications
- High School graduate or equivalent preferred
- 6 months of experience in customer service, retail industry preferred
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a step stool
Competencies
- Excellent customer service skills
- Ability to recognize and execute selling opportunities
- Ability and willingness to run a cash register
- Good communication and organizational skills
- Ability to multitask in a fast-paced environment
- Ability to take initiative to complete tasks and solve problems
- Ability to meet deadlines
- Ability to manage time and prioritize
- Must be able to work a flexible work schedule including nights and weekends
Job Status: Nonexempt, Hourly (Part-Time or Full-Time)
San Francisco, CA only: “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
EEOC Classification: SLS
IND000SA
Additional InformationAll your information will be kept confidential according to EEO guidelines.