HIV Referral Specialist

Job Title:

Referral Specialist

About Us

Be a part of a growing and reputable Team making an impact in the community! FoundCare, Inc. is a non-profit health care provider with convenient locations in Palm Beach County. FoundCare's mission is to fulfill unmet healthcare and social service needs of individuals and families in Palm Beach County. In order to accomplish this mission, FoundCare operates a Federally Qualified Health Center offering pediatric and adult primary care, chronic disease management, infusion, behavioral health counseling, laboratory work, X-rays and dentistry. Our main site operates an on-site pharmacy.

Primary Purpose:

A Referral Specialist is the point of contact for the provision of service and information to clients and for the provision of referral services as needed.

The Referral Specialist will ensure patient’s appointments have been obtained from the Specialty Provider in a timely manner with all the necessary documentation needed for the appointment. The Referral Specialist communicates effectively and is completed accurately and thorough, all referral information is provided and the appropriate notifications are made.

SKILLS ABILITIES AND EXPERIENCE:

• Medical terminology, in registration tasks and front desk operations
• The ability to multi-task and stay organized

• 1-2 years of medical office/clerical skills; answering patient questions about their medical referral Ability to interact and work well with diverse populations
• Experience in medical records and EMR billing systems; medical billing/coding
• Experience knowledge of community/ insurance programs
• High volume data entry
• Experience with multi-line telephone
• Excellent interpersonal, organizational, and communications skills
• PC proficiency
• flexible schedule allowing for evenings

High School Diploma/Equivalent

Excellent compensation and benefits package, including retirement program with company match

Job Type: Full-time

Job Type: Full-time

Schedule:

• 8 hour shift

Language:

• Multilingual (Preferred)

Work Location:

• One location