Help Service Clients & Administrative Assistant/Receptionist

Help Service Clients & Administrative Assistant/Receptionist

Join a small but rapidly-growing real estate team to help service clients as we build a luxury brand! You’ll bring enthusiasm, creative energy, and a great work ethic to this position which offers numerous opportunities for future growth. In this role, you’ll learn about the various elements of Boston Real Estate including luxury sales, multi-family investments, and new construction projects while servicing high-profile customers and working in a collaborative team environment. Looking for someone with the ability to successfully manage a high volume of closing paperwork, communicate effectively with a variety of clients to ensure important deadlines are met and clients are satisfied, and deploy advertising campaigns across a multitude of marketing channels.

Job Responsibilities:

• Communicate with clients, lenders, attorneys, appraisers, and inspectors to meet important deadlines

• Coordinate stager, photographer, and contractor appointments to prepare homes for the market

• Schedule buyer consultations, showings, listing appointments, final walkthroughs, and open houses for Team Leader

• Onboard new clients and setup in our systems

• Maintain a friendly and welcoming attitude to ensure clients feel comfortable and their questions are answered

• Effectively organize and execute a variety of daily tasks in CRM to service clients, meet deadlines, and close deals on-time

• Coordinate electronic document signatures and ensure compliance with home office policies

• Manage technology tools for short-and-long term customer acquisition, retention, and follow-up

• Prepare buyer/seller appointment packets

• Prepare open-house materials including brochures, disclosures, listing sheets, etc.

• Develop marketing materials for properties including website content, social media posts, and mailing campaigns

• Launch new listings in MLS and in print-media publications

• Design and schedule monthly mailers to past and prospective customer base

• Compile relevant housing and community related content and organize for monthly newsletter publication

• Assist Team Leader in lead managing and compiling customer lists

• Support special projects as needed

Ideal Requirements:

• Excellent communicator and ability to learn quickly

• 1-3 years of progressive work experience

• B.A / B.S degree or equivalent

• Proficiency with MS Office Suite (Excel, Word, PowerPoint)

• Detail oriented and enjoy fast-paced environment

• Ability to learn quickly

• Excellent computer and technical skills

• Problem-solver mentality to deliver timely, high-quality results

• Constantly seeking process improvement and system enhancements

• Comfortable communicating directly with clients

• Must own a car, computer, cell phone and maintain a neat/professional appearance

• Paid vacation; 40 hours/week split between Back Bay office and Virtual

Additional benefits available in year two. Please send your resume in Word or PDF format

Job Types: Full-time, Part-time

Pay: $13.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay

Work Location:

• Multiple locations

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Virtual meetings