Healthcare Operations Associate

ABOUT OUR COMPANY

Vytalize Health is a leading provider of value-based care for Medicare patients. We power primary care practices through bold financial incentives and smart technology. We are on a mission to accelerate the world’s transition to value-based care by taking care of the doctors who take care of us.

Visit www.vytalizehealth.com for more information.

Job Requirements

• 3 years of customer-facing experience

• Candidate must reside in Texas

• Ability to travel to practices (post pandemic); ability to drive / driver's license required

• Previous experience working with ACO's, a plus

• Previous experience with revenue cycle management and CMS MIPS report, a plus

• Experience using Microsoft Excel, G-Suite, ZenDesk and Microsoft Office

• Problem-solving mentality with a bias for action

KEY RESPONSIBILITIES

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  Act as a liaison between Vytalize leadership and practices

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  Responsible for communicating new initiatives to practice staff
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  Responsible for training physicians and practice staff on ACO software
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  Must assist practices when technical issues arise with ACO software
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  Responsible for ensuring practices are completing actions related to the ACO
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  Be knowledgeable of ACO and CMS rules and regulations
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  Coordinating with physicians, office managers, and other office staff from time to time to participate in meetings

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  Meet with vendors to discuss utilization of practices and strategy for increasing and maintaining engagement

Desirable Skills

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  General knowledge of healthcare & interest in learning value-based care

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  Ability to communicate clearly and effectively (frequent explaining/training)
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  Tech-savvy is a must
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  Strong listening skills
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  Must be organized
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  Strong ability to multitask
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  Analyze needs/requirements & pull through goals
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  Desire to be successful and exceed expectations
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  Understand patient confidentiality (HIPAA rules and regulations)
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  Reliable and on time
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  Very strong relationship building skills
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  Courteous & patient
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  Collaborate in a team environment

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  Comfortable working independently without close management

Job Type: Full-time- Role will be remote in nature; some travel to practices may be required.

Salary Range: $70,000 - $105,000