HEALTH SYSTEM SPECIALIST

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The primary purpose of this position is to fulfill the duties of the Director, Clinical Quality for the 92d Medical Group (MDG). The incumbent plans, organizes, directs, and implements all facets of the MDG's performance improvement, risk management, and compliance with standards published by an approved civilian accreditation agency.

• Plans, organizes, directs, and manages the MTF Clinical Quality/Performance Improvement programs, ensuring compliance with legal and regulatory requirements to meet organizational needs
• Develops, plans, organizes, directs, and manages the Healthcare Risk Management program. Responsible for the organization's healthcare risk management activities
• Administers accreditation and compliance programs for the Military Treatment Facility (MTF)
• Administers management support programs for the Commander and Deputy Commander which fulfill the organization's requirements for strategic planning and data management

Occasional travel - You may be expected to travel for this position.

No

11

• Job family (Series)

  0671 Health System Specialist

• Requirements

  RequirementsConditions of Employment
  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • TRAVEL AND RELOCATION EXPENSES WILL NOT BE PAID
  • Recruitment incentives may/may not be authorized
  • This posn is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Membership in American Society for Healthcare Risk Management (ASHRM), National Association for Healthcare Quality (NAHQ), and affiliation with the American College of Healthcare Executives or other relevant.Cont
  • professional association, and/or a professional society relating to Performance Improvement is desirable.
  • Bachelors degree in business, management, or a health-related field is desired. Masters degree in business, management, or a health-related field is preferred
  • CPHQ Certification by the Healthcare Quality Certification Board, (HQCB/NAHQ) preferred
  • This position will support the Federal Government?s response efforts to COVID-19
  QualificationsIn order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions +IOR for the GS-0671 series.
  
  SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes comprehensive knowledge and understanding of MTF operations to include its organization, staffing, fiscal policies and management, physical plant, internal and external driving policies, as well as interrelationships of flights, elements, and services; comprehensive knowledge of Clinical Quality Management, Performance Improvement, and Risk Management principles, practices, procedures and standards; skill in applying statistical, analytical, and evaluative methods and techniques to issues concerning the efficiency and effectiveness of the overall healthcare delivery system; practical experience with quality work processes of the various departments and services devoted to patient care, clinical investigation, ancillary specialties, and support resources. (NOTE: This same experience must be well-described in the application/resume that you complete and submit in addition to answering this questionnaire.)
  
  OR
  Education: Ph.D or equivalent doctoral degree or, 3 full years of progressively high level graduate education leading to such a degree. Major study must be in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. This education must have been obtained in an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. NOTE: You must submit a copy of transcripts.
  
  OR
  LL.M., if related. NOTE: You must submit a copy of transcripts.
  
  OR
  Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.
  
  FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
  
  KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  
  1. Knowledge of the missions, organizations, programs, and requirements of healthcare delivery systems and the relationships of Performance Improvement and Risk Management, within the AF Medical Service.
  
  2. Knowledge of regulations and directives from Department of Defense Health Affairs, HQ USAF SG and MAJCOMs. Knowledge of regulatory agencies' standards, including requirements for accreditation promulgated by the Accreditation Association for Ambulatory Health Care (AAAHC) and standards for recognition from the National Committee on Quality Assurance (NCQA) for Patient Centered Medical Home (PCMH) practices.
  
  3. Knowledge of claims management and judge advocate claims investigatory processes (e.g., potentially compensable events) along with the additional knowledge of medical liability, patient policies, and a wide range of administrative laws, regulations and standards associated with the administration and adjudication of claims.
  
  4. Skill in the operation of information management systems to support performance improvement, strategic planning and risk management/patient safety, and to verify or research safety, security, analysis and reporting techniques, data input requirements, and organizational structure.
  
  5. Ability to prepare and conduct training sessions to educate all levels of healthcare staff in areas of quality management and performance improvement; skilled in effective oral and written communication
  
  6. Ability to gather, analyze, and makes recommendations based on complex and diverse data using performance improvement techniques to include: root cause analysis, cause and effect analysis, failure mode and effects analysis, and the ability to develop action plans.
  
  PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
  
  VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education

  IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
  
  FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

  Additional information

  Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.
  
  Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.
  
  120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
  
  Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected at the full performance level and placed at the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
  
  Direct Deposit: All federal employees are required to have direct deposit.
  
  If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 11213176.
  
  If you have questions regarding this announcement and have hearing or speech difficulties click here.

  
  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.

  Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
  
  BASIS OF RATING:
  Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.
  
  Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
  Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
  Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.
  
  The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
  
  For additional information on what to include in your resume, click here.
  
  Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference.
  
  APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
  
  Applicants who disqualify themselves will not be evaluated further.
  

  Background checks and security clearanceSecurity clearance

  Not Required

  Drug test required

  No

• Required Documents

  Required Documents

  The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

  • Online Application: Questionnaire
  • Resume: For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume.
  • Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
  • Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15.
  • Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".
  • Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
  ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
  • Name/Rank/Grade of Service Member
  • Branch of Armed Forces
  • Dates of Active Service (Start and End Date(s)
  • Expected Date of Discharge/Release from Active Duty
  • Terminal leave start date (if applicable)
  • Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
  • Must be certified within 120 days of anticipated discharge
  • Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
  Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt.
  
  OPTIONAL DOCUMENTS:
  Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
  Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.
  Note: Applicant must not submit award SF50s-Notification of Personnel Actions (SF50s).
  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Benefits

  Benefits

  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Career transition (CTAP, ICTAP, RPL)

  Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Federal employees - Competitive service

  Current or former competitive service federal employees.

• Federal employees - Excepted service

  Current excepted service federal employees.

• Land & base management

  Certain current or former term or temporary federal employees of a land or base management agency.

• Military spouses
• Veterans

Eligible NAF employees are considered under Hiring Path - "Federal employees-Excepted service"