HEALTH SUPPORT SPECIALIST

Requisition No: 523521

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64054140

Position Number: 64054140

Salary: $1,200.00 Bi-Weekly Salary

Posting Closing Date: 06/07/2022

FLORIDA DEPARTMENT OF HEALTH

IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

OPEN COMPETITIVEAPPOINTMENT

Class Title: Health Support Specialist

Position Number: 64054140

Base Salary: $1,200.00 Biweekly

Location: 6101 Lake Ellenor Drive Orlando, FL 32809

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

VISION:

To be the Healthiest State in the Nation.

VALUES:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Minimum Qualifications:

• 1 year or more of verifiable experience training and/or working in the health care filed performing any of the following clerical and data management, which includes but not limited to data entry, typing, faxing, data transfer, sending mail and/or multi-line phones
• reliable transportation and a valid driver's license-if out of state license, a Florida driver's license is required within 30 days
• current CPR (Basic Life Support) certification
• Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelter or performing other emergency duties including but not limited to, response to or threats involving any disaster or threat of disaster man-made or natural.
  

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

**Position subject to continued funding.

**NOTE: All responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida, Employment Application. All questions will be verified and must be documented on your application for it to be considered valid. **

Starting January 1, 2012, tobacco products (use of cigarettes, cigars, pipes, e-cigarettes and smokeless tobacco products) will not be allowed to be consumed on Orange County Health Department property including buildings (interior and exterior), parking to comply with the Tobacco Free policy on any facility, campus, or building that is owned or leased by, or on behalf of, OCHD including: buildings (interior and exterior), walkways, parking lots, public and private vehicles parked in the lots, and any public sidewalks that fall within the OCHD facility boundaries. Any person who violates the Tobacco Free policy may be subject to disciplinary action.

JOB DUTIES AND RESPONSIBILITIES:

This is a Health Support Specialist (HSS) position in the Basic School Health Program working under the supervision of a Senior Community Health Nurse and a Community Health Nursing Supervisor.

Data Collection and Management: The incumbent will perform a variety of clerical and data management functions in the School Health Program at the DOH-Orange. The incumbent will collect, maintain, organize, and coordinate data transfer between DOH-Orange School Health Program and Orange County Public Schools (OCPS). The incumbent will demonstrate good communication skills, while maintaining effective working relations and good rapport with school health program staff and OCPS representatives. Assigned duties require independent judgement, as well as the ability to multi-task, plan, organize and coordinate work efforts. Assigned duties require the ability to prioritize work, finish assignments, and review work for accuracy and quality of content prior to data entry into HMS and data transfer to OCPS and/or student families.

The incumbent will be knowledgeable of data collection and transfer methods, and be able to understand and apply applicable rules, regulations, policies, and procedures.

The incumbent performs end-of-the-month data review for accuracy and quality of content.

Screening Programs: Ensures all screening services are coded into HMS (Health Management System) to include FTTY's (First Time This Year), rescreens, referrals, outcomes, incomplete referrals, and Opt-Outs.

Vision Screenings:

Gathers all statistical data. Places the initial screening data into HMS under volunteer code. Input data into HMS as needed. Will coordinate with DOH nurse for students that have failed and sends referral letters to parents advising of the need to seek further medical evaluation. Follow ups requires 3 attempts utilizing any combination of letter, phone call, or meeting. Will track referral attempts by coding outcomes and incompletes into HMS.

Height and Weights BMI (Body Mass Index):

Gathers all statistical data. Follow ups requires 3 attempts utilizing any combination of letter, phone call, or meeting. Will track referral attempts by coding outcomes and incompletes into HMS.

Immunizations:

Participates in various immunization events entering data. Ensures all record reviews and immunization follow up actions are coded in HMS. Utilizing knowledge of immunization requirements, may complete and sign immunization form 680.

Enters and certifies daily activity in EARS (Employee Activity Record). Accounts for time in People First. Confirms Emergency Response. Attends all meetings and conferences as required. Maintains all required trainings and updates job-related education.

Duties as assigned:

Provides orientation and support to new DOH-School Health staff. May participate in health fairs and community events. Provides support as needed at outreach/awareness and incident response events within the community to include mass immunization, emergency response activities, and community health engagements. Support may be required outside of normal business hours to accommodate community needs during evening and weekends hours.

Performs other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:

Knowledgeable of data collection and transfer methods

Performs end-of-the-month data review for accuracy and quality of content.

Gathers all statistical data

Ability to track referral attempts

Ability to keep accurate records.

Ability to communicate effectively.

Skill in medical instruments and or testing equipment.

Knowledge of medical office supplies

Ability to be follow directions.

This position requires a security background check and/or drug screening and participation in direct deposit. A background screening will be completed on each applicant selected for a position designated as "sensitive" and a drug test will be conducted on each applicant selected for positions designated as "safety sensitive" in accordance with department policies (Background Screening DOHP 60-5-08 and Drug Free Workplace DOHP 60-9-99). Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbent may be required to perform emergency duty before, during and/or beyond normal business hours and/or days. We request that all applications be completed online with People First. No faxed or mailed applications will be accepted by the agency. Applicants will be contacted directly if selected for an interview.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Orlando