Head Cashier

About Grocery Outlet:

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Role:

The Head Cashier oversee the team at Grocery Outlet that has the opportunity to make that last positive impression for our customers. This position is responsible for providing friendly and efficient checkout services to our customers while ensuring other Cashiers are doing the very same thing. Checkout does not mean just taking the customer’s money; it also includes ensuring the customer is satisfied with their shopping experience. A Head Cashier’s duties are performed primarily in the front of the store at the registers. A Head Cashier may be exposed to various temperature changes and work environments. Work includes walking, standing, lifting, moving, carrying and stocking product, along with interaction with customers, associates, truck drivers, and vendors. The ideal candidate enjoys interacting with people, can work under pressure, is inquisitive, and most importantly has a positive can-do attitude.

Responsibilities Include: Other duties and responsibilities as needed.

• Oversee the team of Cashiers for the store to ensure all are following company processes and procedures as far as cash handling and customer service.
• Counting the money in the drawers at the beginning of every shift and ensuring there is adequate change
• Greeting customers and answering questions
• Maintaining a clean and orderly checkout area
• Identifying the prices of goods and calculating bills
• Receiving payment by credit card, debit card, cash, check, vouchers, or automatic debits
• Issuing change, credit, and refunds
• Issuing receipts and coupons
• Keeping drawer currency sorted, wrapped, and organized

About You: Other duties and responsibilities as needed.

• Must be 18 years of age or older
• Able to deliver friendly, courteous, prompt customer service
• Able to read, write, and do simple math problems
• Able to interpret, understand and follow instructions
• Must be able to pass drug and background check
• Must have a flexible schedule
• Previous experience working as a supervisor is a plus
• Able to work well with others as a team member
• Previous experience at Grocery Store or Retail Experience
• A passion for serving people