Guest Service Agent

  • Full-Time
  • Warwick, RI
  • Crowne Plaza
  • Posted 3 years ago – Accepting applications
Job Description

The Crowne Plaza hotel in Warwick, is looking for a guest services agent who will act as a front desk/ concierge/shuttle driver. The candidate we are looking for would need to be comfortable in checking guests in/out but also jumping in the shuttle when needed.

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. The candidate we are looking for would help facilitate excellent guest satisfaction scores.

Scheduling flexibility is a must. Shifts can be a mix of 7am-3pm or 3pm-11pm. The candidate would need reliable transportation to and from for both shifts.

Covid-19 has effected the hospitality industry very hard, we are looking for someone who understands we need to "wow" any business that comes through our doors! If this is you--apply!!

Job Type: Full-time

Pay: $13.00 - $13.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Tips

Experience:

  • Hotel front desk: 1 year (Preferred)

License/Certification:

  • Covid-19 vaccine? (Required)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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