Guest Room Attendant - Full Time

Overview:

Don’t just work. Work Happy.

A career in gaming? At Ameristar Casino East Chicago, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following.Your daily responsibilities include:

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed.
• Maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• Greets all guests throughout shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
• Performs all duties in a quiet and orderly manner.
• Assists the house person with department projects, as needed.

To be successful in this position it will require the following skill set:

• High School Diploma or equivalent preferred, but not required.
• Six (6) months of previous cleaning experience preferred.
• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain a high level of confidentiality and professionalism.
• Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
• Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.

Something to leave you with: Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer