Grocery Stocker

POSITION DESCRIPTION

POSITION TITLE: Grocery Stocker

ACCOUNTABLE TO: Store Director

________________________________________________________________________

PRIMARY OBJECTIVE

To provide stocking support for the Grocery Department.

NATURE AND SCOPE

Emphasis in this position is on stocking, load cutting and sorting and display

building in order to ensure maximum product availability and department sales. Primary

learning challenge is product location and developing necessary production speed in

cutting, sorting and stocking, and product rotation and facing. This position requires

ongoing walking, moderate to heavy lifting, operation of pallet jack, use of box cutter,

judgment/decision making, social skills/verbal interaction, and reading. Position

functions and hours may vary according to business needs. Assignments and work

direction are provided by the Store Director or person in charge.

ESSENTIAL POSITION FUNCTIONS

1. Provides friendly and efficient customer service by demonstrating sincerity,

patience and respect in all customer interactions.

2. Throughout the store, greets customers in a genuine and friendly manner. Learns

customer names and uses them respectfully in greetings.

3. Assists customers throughout the store by:

??Escorting them to products they are looking for

??Loading or unloading heavy items and assisting with products that are out

of reach

??Offering product and/or recipe suggestions and recommendations

??Responding to customers’ questions and requests in a timely manner

??Treating them as the most important people in the store

4. Sincerely thanks customers for their business and choosing our store.

5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working

and shopping environment.

6. Performs aisle stocking and display building and maintenance

-Completes assignments in allotted time

-Handles product carefully to avoid damage

-Uses proper case cutting technique

-Ensures correct placement of stock

-Rotates and faces product

-Works display to shelf items

Grocery Stocker/Page 2

Functional Requirements

Frequent: Physical - lifting/carrying 20 to 60 lbs., pushing/pulling 300 to

2500 lbs., equipment operation (box cutter, pallet jack, compactor,

flatbed), stooping/bending, reading, turning, squatting, kneeling, walking,

standing

Mental - judgment/decision making, social skills/verbal interaction

memorization, reading, writing, math

Occasional: Physical - lifting/carrying 60 to 75 lbs., equipment

operation (fork lift, scrubber, mop, broom), climbing, working above floor

level

-Performs cutting and sorting of Grocery stock loads

-Completes assignments in allotted time

-Handles product properly to avoid damage

-Sorts stock by aisle, loads onto cart or pallet in stable manner, and moves

to correct aisle

-Maintains production counts by pallets and/or cases

7. Performs clean up of sales floor or backroom

-Picks up and compacts cardboard stacks, pallets, cleans up spills, stores

overstock, disposes of used razor blades

8. Assists cashiers with price checks and product replacement, and customers with

questions and product locations

9. Follows all store and department policies and procedures

ADDITIONAL POSITION FUNCTIONS

10. Maintains individual assignment card

-Documents fixed activities and records piece count and production rate

11. .Assists with cashiering

-Performs scanning and processing of customer orders

-Ensures positive customer relations

-Ensures proper handling of tender and coupons

-Follows Front End scanning procedures

Functional Requirements

Frequent: Physical - lifting 10 to 25 lbs., equipment operation (scanner, scale,

register, check approval machine, coupon machine, telephone,

Telxon unit), reaching, standing, turning, walking

Mental - judgment/decision making, memorization, reading,

writing, math, social skills/verbal interaction

Grocery Stocker/Page 3

12. Answers department phone calls and responds or refers as appropriate

13. Assists in ordering for Grocery Department

14. Education and/or Experience

??-High school education (or concurrent enrollment in an educational

institution) preferred but not required

Job Types: Full-time, Part-time

Pay: $11.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• Oconomowoc, WI 53066: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No