Grand Geneva Outlets Restaurant Manager

Grand Geneva Resort & Spa is an award-wining, AAA Four Diamond all-seasons resort set on 1,300 acres in the legendary southeastern Wisconsin community of Lake Geneva. Located 90 minutes from Chicago and 50 minutes from Milwaukee, Grand Geneva Resort & Spa features 355 guest accommodations, including deluxe rooms and suites, along with 29 new villas. On site, guests can enjoy the WELL Spa + Salon; two championship 18-hole golf courses; The Mountain Top, a ski and snowboard facility; 62,000-square-feet of meeting and convention space and five restaurants. Also on the resort’s grounds is the Timber Ridge Lodge & Waterpark, featuring 225 guest suites and 50,000 square feet of year-round, indoor/outdoor waterpark excitement, bringing the total number of rooms on the Grand Geneva campus to 609. For more information, please visit www.grandgeneva.com and follow us on Facebook, Twitter and Instagram.

Position Purpose:
Responsible for supervising/managing and overseeing the following departments Grand Café, Café Gelato, In-Room Dining, Lobby Lounge, and Pool Bar.

Essential Functions:

• Provide leadership to departments to achieve their goals and objectives.
• Communicate goals and objectives effectively and inspire employees to achieve those goals.
• Sell concepts and ideas to management, peers and employees.
• Instill guest service attitude in all employees.
• Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
• Direct and consistent communication with the culinary and management team.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Assist in managing the daily operations of the food and beverage outlets including scheduling, cost control, guest relations and company policies.
• Perform other duties as assigned.

Position Requirements:

• Requires a minimum of 1 year restaurant and supervisory experience.
• Ability to work a varied schedule including nights, weekends and holidays.
• Clear, concise written and verbal communication skills.

Reporting Relationship Outlets Director.

Exemption Status.

Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Grand Geneva is an Equal Opportunity Employer.

Primary Location: Wisconsin-Lake Geneva-Grand Geneva Resort Work Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147 Job: Restaurants/Outlets Job Posting: Jan 17, 2021, 11:10:35 PM