Global Partner Marketing Incentives Operations Specialist - Remote US, UK Or Brazil. [WKGGL]
- Full-Time
- Austin, TX
- Marvel Marketers
- Posted 3 years ago – Accepting applications
At Marvel Marketers, it is our goal to make clients incredibly successful through Expert Services, Strategic Partnerships, and Training. We work with some of the largest brands across the globe and need the best and the brightest to make them successful.
As a Global Partner Marketing Incentives Operations Specialist, you will be given the responsibility of making one of our most recognizable and rewarding clients successful in their incentive program by effectively communicating and coordinating project information and ensuring a high quality partner experience.
You will proactively build relationships with cross functional stakeholders, internal and external, in a fast-paced, growth environment managing operations for programmatic excellence. Because of our incredibly strong industry brand you must be prepared to represent Marvel Marketers with our clients delivering a level of service above and beyond expectations. Must have experience in Marketing Operations and be able to effectively communicate, both written and verbal, program information and development opportunities.
Essential responsibilities include but are not limited to:
Operations Coordination:
- Develop training plans and coordinate speakers to deliver trainings on program information, tools and resources for both internal and external business partners.
- Serve as POC for day to day operation requests
- Work cross functionally with cloud systems and incentive operations teams to resolve requests or gaps timely
- Create and coordinate asset creation in coordination with creative teams and copywriters, including but not limited to presentation decks.
Partner Support Expert:
- Serve as dedicated partner marketing incentive support for any partner requests/tickets
- Manage escalations and drive resolution with scalable solutions across cross-functional teams
- Train and enable other teams (partner advisors and partners programs support) for initial ramp up and any subsequent program changes
We want to hear from you if you’re passionate about:
- Cultivating cross-functional relationships
- Coordinating marketing operation responsibilities for programmatic excellence
- Ensuring a high quality partner experience
Minimum Required Qualifications (Knowledge, Skills and Abilities):
- 5+ years experience in marketing operations and/or business operations
- 3+ years experience in channel partner or customer support
- 5+years experience in content creation tools (including but not limited to Google docs, slides, etc)
- Ability to build relationships and work effectively with multiple stakeholders in a cross-functional environment
- Comfort with ambiguity, with the ability to be flexible, agile and quick to adapt
- Proven track record of success and professionalism
- Strong collaboration skills
- Strong communication skills (both written and verbal)
Preferred Qualifications:
- 3 years experience using Marketo
Who thrives with us:
- People who want to learn, but are self motivated in learning from their projects
- People who enjoy the really hard problems
- People who enjoy having too much vs. too little to do
- People who like creating from nothing ( We still need a lot built to support our growth)
- People who understand how to build and maintain relationships with their coworkers and their clients
- People who like making others successful and understand the value of that as much as making themselves successful
- People who leave their ego at home and really enjoy working with other brilliant people
About Marvel Marketers:
Marvel Marketers (www.marvelmarketers.com) is a Marketing Automation, Digital Marketing, Experience Management and ABM Consultancy. Our clients are sophisticated so we only hire the best to keep up and add value along the entire Digital Marketing Maturity Curve. We also partner strategically on custom digital marketing roles to help support all areas of our client's Digital Marketing Strategy.
As we continue to grow and expand our service offerings, we are looking for the best and brightest to join our team. If you applied for a previous role, apply again! Our needs continuously change and evolve.
Marvel Marketers is an Equal Opportunity Employer
Marvel Marketers offers Full Benefits (Health, Dental, Vision, Life, Optional Chiropractic), Paid Vacation, Paid Holidays, Paid Sick Time, 401K, Full Bootcamp Marketo Level 1 and Level 2 Training, Flexible Health Spending, Ongoing Training programs and an epic team of people to work with.
Please note: Marvel is seeking individuals authorized to work within the country the position is located at, and are not offering any immigration and/or visa sponsorship at this time