Global Benefits Specialist- Assistant Vice President

iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $113 billion in global client assets invested in 942 funds, as of January 2022.

iCapital was named Solutions Provider of the Year at the 2020 MMI/Barron's Industry Awards and selected to the 2018, 2019, 2020 and 2021 Forbes FinTech 50, a list of the top 50 innovative financial technology companies that are transforming finance through technology.

About the Role

iCapital is looking to add a Global Benefits Specialist to our quickly growing Total Rewards team! This newly created position will support our rapidly growing workforce across North America, Europe, and Asia. Reporting to Senior Vice President, Total Rewards and People Partners, this role's main responsibility will be to define, design, and implement benefits programs making benefits and wellness part of the global talent acquisition and employee experience. This person will play a critical role in projects and process implementations including benefits onboarding, plan designs, implementations, renewals, and will provide ongoing support and evaluation of our benefits programs so that we can best grow and retain our talent.

To be successful, you must be both strategic and hands on in managing all facets of benefits (health, wellness, retirement, and leave programs). This position will use an innovative approach to ensure our benefit offerings are competitive, drive business results, and enhance our culture. This role will also act as an internal consultant and specialist for benefits best practices, analyze benchmark surveys, the market, and plan claims data to identify trends and improvement opportunities. This candidate will manage the annual open enrollment processes including broker and carrier marketing, plan decisions, employee communications, and education as well as execute an innovative and engaging benefits education program that extends beyond open enrollment. Communication and education are critical to ensuring our programs are understood and valued by our employees and managers.

The ideal candidate thrives in a fast-paced global environment and possesses a strong collaborative style, is focused on the employee experience, and is motivated by complexity and challenges. This candidate must have a passion for customer service, can handle confidential and sensitive information, is results-oriented, thinks both strategically and operationally, and is a high-energy team player who is adaptive in a dynamic and changing environment.

Responsibilities

• Manage the implementation and administration of benefits programs, policies, plans and processes globally (e.g., health and wellness programs, retirement plans, leave policies, and insurance policies).
• Drive the strategic planning and continuous improvement efforts for global benefit programs; keep abreast of the market, make recommendations, and provide services aligned with employee needs.
• Develop tools and communication materials that increase employee engagement and understanding of benefit programs.
• Run open enrollment and renewal processes, including review and strategy, ensure competitive benefits packages are maintained and improved, and provide thoughtful data and analytics to inform decision-making.
• Manage new hire benefit orientation and onboarding for North America; Europe and Asia to follow over time.
• Manage open enrollment periods globally as well as develop and implement enrollment campaigns and initiatives.
• Serve as main point of contact for leave policies, partnering with employees, HRBPs, managers and carriers to ensure leaves are documented, communicated, and administered consistent with company policies, and with compassion and empathy.
• Act as a liaison between employees, managers, and internal stakeholders (HR, Legal, Finance, etc.,) to answer questions or concerns regarding iCapital's benefit offerings.
• Make effective use of EAP, mental health, and other behavioral programs as part of overall employee wellness.
• Act as the main point of contact for benefit administration and billing for accuracy and timely payment.
• Ensure compliance with relevant laws pertaining to benefits, in partnership with HR, Legal, and outside counsel; ensure all benefit program documentation and notices are updated and distributed.
• Cultivate and maintain strong relationships with external benefit vendors.
• Participate in ongoing and/or ad hoc HR projects as determined by the needs of the organization.

Qualifications

• 6+ years of Human Resources experience with experience in progressive corporate benefits or benefits consulting environment
• In-depth expertise in benefits in an international context and possess a strong builder mentality, incredible drive and can move at a rapid pace
• Experience working for a global company as well as a growth organization demonstrating adaptability and change management skills
• Experience in M&A related activities including conducting due diligence and integrating and harmonizing benefits plans
• Experience with vendor selection, RFPs, and implementations
• Intermediate/advanced Microsoft Office with a priority on Excel skills and proficient in HRIS, Benefits, Payroll, and 401k systems
• Track record of using data as the basis for making decisions and a very detail-oriented yet flexible approach to problem solving
• Truly enjoy bringing creative thinking to benefit programs and initiatives
• Comfortable interacting with employees of all levels of experience and seniority, across the organization
• Proactive, team oriented, autonomous, meticulous attention to detail, and a resourceful problem-solving attitude
• Hands-on mentality and the desire to constantly learn and grow
• Act with integrity, professionalism, and can handle confidential information and issues with discretion and sound judgment
• Able to travel to our offices across the tri-state (CT, NJ, NY) as needed

Benefits

iCapital offers a comprehensive benefits package that includes a competitive total compensation program consisting of salary, equity for all full-time employees, annual performance bonus, and an employer matched retirement plan; generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling; unlimited paid time off (PTO) and parental leave.

We offer most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. This role can be located in Manhattan, NY, Greenwich, CT or Princeton, NJ

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.