GIFT SHOP CLERK

Summary:

Assist guests, sell merchandise, and handle cash in the Gift Shop. Monitor and maintain stock levels within the department. Provide outstanding guest service.

Essential Functions and Responsibilities:

• Sell Gift Shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently
• Ensure merchandise stock levels are appropriately maintained and inform supervisor of any stock level irregularities
• Remain knowledgeable at all times of all property features, services, and hours of operation
• Obtain an assigned bank and ensure accuracy of contracted monies
• Maintain confidentiality of guest information and pertinent property data
• Assist guests with any questions, concerns, or complaints
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned

Qualifications

• 1 year of experience performing same or similar job functions
• Previous cash handling experience
• Previous experience using suggestive up-selling techniques in a retail environment preferred
• Ability to compute basic mathematical calculations quickly and accurately (add, subtract, multiply and divide numbers)
• Able to efficiently use computers and calculators
• Previous experience working in a team or group environment
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Alcohol Awareness

Physical Requirements

• Occasionally push/pull up to 25 lbs.
• Occasionally lift and/or carry up to 15 lbs. at floor, knee, waist, and/or chest levels, and over head
• Frequently bend, reach, climb, squat, kneel, sit, and stand
• Constant use of hearing and vision

Work Environment Potential Conditions

• Indoor
• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.