General Manager

Andy's Frozen Custard is NOW HIRING for a General Manager! Must have evening/night availability.

**Up to $60,000/year**

Benefits to Store Managers:

Full-Time Employees:

• Paid Time Off
• Highly Competitive Compensation
• Free Custard and Employee Discounts
• No Early Mornings, Flexible Work Schedules
• Career Advancement Opportunities
• Fun, Fast Paced Work Environment

Qualifications & Requirements of Store Managers:

• Must have 3-5+ years of proven management experience in the food service industry or leadership role in related industry
• Must be at least 21+ years of age
• Must have reliable transportation
• Must be able to work all shifts, including nights and weekends

Required Knowledge, Skills and Abilities of Store Managers:

• Ability to manage effectively in a fast-paced environment
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Key Responsibilities of Store Managers:

Responsibilities and essential job functions of Store Managers include but are not limited to the following:

• Demonstrate a calm demeanor during periods of high volume or unusual events
• Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
• Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
• Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
• Monitor and manage store staffing levels
• Communicate clearly, concisely and accurately in order to ensure effective store operations.
• Solicit customer feedback to understand customer needs
• Utilize management information tools and analyzes financial reports to identify trends and issues in store performance
• Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Physical Requirements of Restaurant Management:

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Andy’s Frozen Custard is an equal opportunity employer.

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• Employee discount
• Paid time off

Physical Setting:

• Quick service & fast food restaurant

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• food service: 1 year (Required)
• supervisory: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location