General Manager

General Manager, Los Angeles Angels Stadium

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

ANGELS STADIUM & LEGENDS HOSPITALITY

To learn more about the Angel Stadium, please visit:
www.mlb.com/angels/ballpark
To more about Legends Hospitality, please visit:
www.legends.net

THE ROLE

The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including, but not limited to, concessions, retail, catering, and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development.

ESSENTIAL FUNCTIONS

• Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.
• Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
• Managing the operational budget, monthly P&L statements, and ensuring all financial reporting is accurate.
• Maintaining strong, collaborative working relationships with the client and business partners.
• Lead a cohesive management team, including developing talent, promoting from within, coaching, and performance management.
• Develop annual operational budgets that result in a fiscally sound operation – including labor projections, product levels and pricing.
• Accountable for all departments timekeeping and schedules for all Legends hourly staff
• Responsible for timely and accurate reporting of monthly inventory, accounts payable and accounts receivable for all departments.
• Preparing, verifying, and submitting financial reports and monthly projections as required.
• Working closely with all sub-contractors and non-profit organizations to ensure all standards are met and terms of the contract are followed.
• Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, foodservice, OSHA, payroll, employment and EEO guidelines.
• Work closely with vendors and distributors in the procurement of product and equipment necessary to execute events.
• Responsible for managing the repair and renewal of all assets of operation such as uniforms, foodservice equipment, and points of sale equipment
• Responsible for participating in event production meetings and disseminating imperative information to the management team.
• Accountable for establishing and maintaining proper safety and sanitation procedures as well as creating a working relationship with local health officials and department of alcohol beverage control officials
• Ensuring proper operational condition of all food service equipment
• Performing additional related duties, tasks and responsibilities as required

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor’s degree with a minimum of 10 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
• Ideal candidates must have experience in high volume, foodservice operations, preferably in concessions or premium services for a sports/entertainment venue, with experience overseeing the sale of alcohol.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Previous P&L accountability and/or contract-managed service experience preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• This position requires that the person be highly organized, self-motivated individual who can work independently.
• Must have strong leadership skills, with excellent oral and written communication skills.
• Some physical exertion required.
• Supervises all team members by assigning and directing work. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Bilingual in Spanish a plus

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.