General Manager - Franklin

Overview:A JOB HANDCRAFTED JUST FOR YOUSince 2002, North Italia has been a favorite neighborhood spot for crave-worthy, from-scratch modern Italian food. We believe every moment a guest spends with us should be one that is worth savoring. Our restaurants have a contemporary, welcoming vibe that our guests love. From the front of the house to the kitchen, our passion for what we do creates a vibrant energy that always makes you feel at home.
Reporting to: This position reports to the Regional Manager and will work with a passionate and highly respected team committed to leading and inspiring others to deliver our mission: Great Hospitality. Every Time.
You’ll thrive in this position if you are:

• Passionate about creating memorable dining experiences by exceeding guest expectations
• Dedicated to creating a safe environment for the team and guest through highest standards for product quality and restaurant cleanliness
• Committed to driving continuous improvement by coaching, leading, and developing the restaurant team
• Service-oriented in your approach to working in a high-volume environment

Qualifications:Qualifications:

• 5+ years of full-service, high-volume restaurant management experience
• Demonstrated working understanding of business operations and financials
• Proven track record of success in previous assignments demonstrating upward career tracking
• Strong communication skills
• Dependable, reliable, and motivated
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Prior POSitouch, Crunchtime, and Open Table experience is a plus

Responsibilities:As the General Manager you will:

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Recruit, interview, and hire hourly team members for your restaurant
• Use your career experience and talents to help the restaurant reach its financial goals through skillful leadership
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work with the Executive Chef to provide on-going training and understanding of menu items and preparation to the team
• Work with the entire management team to maximize sales and optimize profits through the management of food cost, labor cost, and other controllable costs
• Be responsible for running the restaurant as if an owner

About the Company: Benefits include: This position offers industry-leading benefits, paid time off, comprehensive management training, dining discounts, and an average 50-hour work week with 2 days off.
Who we are: We are restauranteurs with concepts like no other. We are culinary forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people – this defines who we are and where we are going.