General Manager - Dispensary

The Forest is a medical marijuana dispensary that serves patients in need with educational materials, a knowledgeable staff, and wide-range of high quality products that ensure every customer is empowered to make the right product choice. Our dispensary staff is dedicated to providing individual support and consultation to every patient to ensure safe and effective relief.

The Forest is seeking an individual to fill the role of General Manager for its Springfield dispensary location. The successful candidate will exhibit strong leadership skills with a focus on customer service. This is a full-time, salary exempt position eligible for health, dental, vision, 401(k) and PTO.

Position Summary:

The Dispensary Manager will be responsible for all aspects of the day to day operations of the dispensary to include, but not limited to, overseeing the needs of all patient care and hiring and developing the dispensary team. This position will be responsible for ensuring that the dispensary is operating in a manner that is compliant with all state and local rules and regulations. The Dispensary Manager will be the Designated Representative and be the main point of contact with Ohio Board of Pharmacy and will oversee Administrative duties of the dispensary.

Essential Job Functions:

• Manage, supervise, and direct the daily operations of the dispensary in accordance with state and local rules and regulations
• Work with the CEO to develop and implement dispensary policies and procedures to ensure that they are in line with industry standards and in legal compliance with the State of Ohio Board of Pharmacy
• Maintain an in-depth knowledge of every product and strain in the dispensary as well as industry-wide product knowledge; provide education to dispensary associates about medical cannabis strains, edibles, concentrates, and consumption mechanisms
• Oversee all aspects of receipt, storage, packaging, labeling, handling, tracking and dispensing of products containing medical marijuana and medical marijuana waste in accordance with state and local rules and regulations
• Maintain a professional public relations image that communicates the mission for The Forest to the public and the cannabis industry as a whole
• Direct hiring, scheduling, development, performance reviews, discipline, promotion, or termination activities of the dispensary staff
• Other duties as assigned by your supervisor

Qualifications:

• Must be at least 21 years of age
• Must have a high school diploma, or the equivalent
• Associates or Bachelor’s degree in Business or related field or commensurate experience, preferably in the retail industry, ideal
• Dispensary or cannabis industry experience, ideal
• Must be able to pass all background check requirements as set forth by the Department of Commerce and Board of Pharmacy
• Must be able to obtain licensing through the Board of Pharmacy as Key Dispensary Employee
• Must be able to read, write, speak, and understand the English language
• Must be able to perform the essential functions of the job with or without an accommodation

Knowledge, Skills, and Abilities:

This section outlines the knowledge, skills, and abilities necessary for the Dispensary Manager to be successful in their role. It is not intended to be an all-inclusive list.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of principles and methods for showing, promoting, and selling products or services and sales control systems
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Ability to develop specific goals and plans to prioritize, organize, and accomplish your work
• Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiating with others

Benefits:

Benefits include health, dental, vision, company sponsored 401(k).

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