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Geek Squad Double Agent, Job In Best Buy At Willow Grove, PA
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Geek Squad Double Agent, PC (PA-Philadelphia North)

  • Full-Time
  • Willow Grove, PA
  • Best Buy
  • Posted 3 years ago – Accepting applications
Job Description
Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:
  • Leads on two person jobs and complex projects as well as performs work alone.
  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.
Basic Qualifications:
  • 1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus.
  • 2 Years customer service
  • State/Local Licensing as required
  • 21+ years of age
  • Clean driving record
  • Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation
Preferred Qualifications:
  • Customer Service Experience, including complex issue resolution.

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.

Apply to this Job