Full-Time Stockroom Operations Supervisor

Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Supports and leads operations to drive business. Directs workflow, orients and trains associates.

ACCOUNTABILITIES

• Executes workload and distributes tasks to support the customer experience

• Serves as leader on duty to ensure a positive and compelling customer experience

• Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager

• Delivers the highest level of customer service supporting Kohl’s "Yes We Can" culture through effective problem solving

• Train associates on company policies, safety procedures and operational best practices

• Ensures accuracy of paperwork, vendor returns, transfers and all other merchandise handling functions

• Advocates and executes Kohl’s best practices including continuous flow, ad set and merchandise presentation

• Ensures merchandise is prepped for the merchandising process and that the sales floor is customer-ready

• Maintains stockroom organization and other operational guidelines and inspects/maintains all equipment

QUALIFICATIONS

REQUIRED

• Effective verbal and written communication skills

• Basic math and reading skills, legible handwriting and attention to detail

• Basic computer skills

• Ability to work as part of a team and interact effectively with others

• Ability to lift 50 pounds on an occasional to frequent basis

PREFERRED

• Prior experience in sales, customer service or other work with the public

• Prior experience working with a team

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).