FT Replenishment Manager

Job Title: Replenishment Manager
Department: Grocery
Reports To: Assistant Store Manager

Primary Purpose:

Responsible for shelf inventory management within Center Store, including responsibility for the in-stock position for our customers. Collaborate with Store and Department leadership to plan for key events, holidays, and merchandising events.



Duties and Responsibilities:

• Order and maintain the product level of Center Store through proper utilization of CAO
• Train, coach, and influence associates on ways to grow sales, reduce shrink and increase customer satisfaction
• Partner with schedule writers to ensure all replenishment and CAO activities are properly scheduled
• Prioritize daily workload to ensure that variety and selection is available
• Set and achieve goals around continual in-stock service levels within Grocery, HBC, and DSD (between time of contracted service)
• Assist in planning proactively to address future business needs through the delivery of in-stock conditions and replenishment activities
• Maintain shelf allocations and replenishes in accordance with all policies, procedures and guidelines
• Support leadership and motivation within the store to promote a culture reflective of our Brand and Strategy
• Support the achievement of budgeted financial operating results with a focus on minimizing SHRINK, achieving labor results, managing operating inventory, controlling supply expense and overall productivity.
• Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on creating a positive shopping experiences
• Role model outstanding customer service, leveraging your skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
• Control store expenses through proper ordering of supplies
• Understand and use company tools such as CAO and average cost inventory system (ACIS)
• Ensure that ordering and receiving is accomplished in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents. Report to Manager on Duty (MOD)
• Report to the MOD all associate and customer accidents in accordance with Food Lion’s established procedures
• Assist with the physical Center Store inventory of product on hand
• Ensure compliance with local, state and federal regulations
• Adhere to all company guidelines, policies, procedures, and standard practices
• Successfully complete all training through computer based training, training packets, and training aid courses
• Perform all other duties as assigned

Requirements Qualifications:

• High School graduate or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Good understanding of store operations preferred
• Ability and willingness to learn multiple task and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Ability to prioritize and work independently with minimal supervision
• Good understanding of ordering, CAO, and inventory systems

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions
• Ability to use hand held computers for ordering, scan outs, and inventory management
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float (stock cart)
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and other written documents