Front Office Receptionist

You enjoy making a difference in the lives of others. You want an opportunity to come in, showcase passion, have a voice, and be part of a team.

The Company:

EarCare is a busy Audiology practice with office locations in Melbourne, Merritt Island and Indian Harbour Beach, Florida. We believe in a strong patient-provider relationship based on honesty and integrity. Value is what we strive for. Our patient-centered approach allows us to focus on satisfying our patients hearing care needs, whatever they may be. We don’t want our patients to miss any of the precious moments of their lives!

We work together as a team to create an environment that puts people at ease and helps them work towards better hearing and quality of life.

The Position:

This is a full time (40 hours per week) direct hire position. We offer a competitive hourly wage, benefits, and a professional atmosphere.

The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!

We are looking for someone who is seeking a long-term stable career, not just a job; someone who “sees the vision” and is able to establish rapport with callers and welcome them into the practice for evaluation and treatment.

Responsibilities include:

• Warmly greeting patients and other visitors.
• Answering phones in a prompt and courteous manner.
• Converting calls into scheduled appointments

• Entering and updating all patient information including handling invoices, receiving funds, and processing payments.
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications:

• Superior verbal and written communication skills, including computer literacy with an eye for accuracy and details.
• A welcoming customer service orientation. Works as part of team.
• Professional level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Commitment to continuous improvement. Willingness to grow and learn new skills.
• Must have consistent, punctual and reliable attendance.
• Minimum high school diploma.
• Dependable transportation (travel between offices in Melbourne, Indian Harbour Beach and Merritt Island, Florida

Why Should You Apply:

· You’re passionate and want to make a difference in people’s lives.

· You’re looking for an excellent team centered workplace.

· You’re looking for an environment with hands-on, industry specific training provided to set you up for success.

· You have the opportunity to interact with wonderful patients!

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Healthcare Office: 1 year (Preferred)
• Administrative Experience: 1 year (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No