Front Office Coordinator/Receptionist - McKellips

Front Office Coordinator

Job Description

We are currently recruiting for a Front Office Coordinator for a new pain practice in Mesa. We are looking for a team player with a positive attitude despite being in a challenging role.

Candidate must have excellent written and spoken communication skills. This position requires excellent organizational and computer skills as well as the ability to keep up with a high-volume practice.

Job responsibilities include but are not limited to:

• Welcome Patients

• Check patient in and out

• Answer incoming calls and respond to message

• Schedule appointments for new and existing patients

• Verify insurance eligibility and benefits

• Discuss and explain copays, and coinsurance, and deductibles

• Collect copays/balances

• Coordinate referrals and obtain surgery authorizations

• Scan, fax and file documents

• Encourage communication between team and patients

• Ensure clinic is ready for patient care

• Responsible for pre-collection of balances and patient balances collections

• Balance all collections daily and prepare reports and deposits

• Follow all policies and procedures

• Oversee and maximize Providers’ schedules

• Oversee and ensure quality of patient care and satisfaction

• Support Provider by making sure his/her time is efficient and streamlined in clinic

• Understand and adhere to HIPAA/OSHA regulations

• Assist with ordering office and medical supplies

• Assist with office inventory

• Handle disruptions to business quickly and with strong communication

Qualified candidates will have following:

• Understanding of medical terminology

• Excellent time management skills and ability to multi-task and prioritize work

• Excellent written and spoken communication skills

• Practice Management and EMR experience required

• Spanish fluency (preferred)

Job Type: Full-time

Job Type: Full-time

Pay: $14.00 - $16.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Medical Terminology: 2 years (Preferred)
• Reception/Scheduling: 2 years (Preferred)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place