Front Office Coordinator - Entry Level

We are looking for a Front Office Coordinator to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including routing calls and client services. As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our clients.

Responsibilities

• Greet visitors and direct them appropriately
• Answer, screen and transfer telephone calls
• Process incoming and outgoing mail, UPS, and FedEx; deliver outgoing mail
• Maintain the reception area
• Make copies, send and distribute faxes
• Maintain inventory and order office supplies as needed
• Maintain marketing material libraries
• Processing and distributing incoming policies and reporting policy requirements
• Act as administrative support for financial representatives/staff as needed
• Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
• Cross-train in other support roles

Skills

• Basic computer and Microsoft Office experience
• Multi-line phone experience preferred
• Filing skills
• Customer service experience strongly preferred
• Ability to handle detailed work with high degree of accuracy
• Excellent interpersonal skills
• Experience in problem-solving
• High level of organizational skills
• Excellent written and oral communication skills
• Professional office skills
• Ability to take independent action to make sound decisions
• Ability to multi-task
• Ability to be flexible and open-mind
• Ability to work effectively with people at all levels

Benefits include: medical and dental insurance, group disability insurance, and group life insurance.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Spokane Valley, WA 99216: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location