Front Office Assistant

Overview: At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.
We are seeking a friendly and professional Bilingual Front Office Administrative Assistant to join our Risas Family. The Director of First Impressions will provide a hospitality focused experience for every patient as they enter and exit our office. We want an energetic team player, who is detail oriented, has a strong work ethic and takes ownership of his/her work. Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow.Responsibilities:

• Greet and check-in patients with a cheerful and professional demeanor
• Obtain patient information and insurance verification

• Monitor patient flow
• Identify, assist, and attend to patient needs
• Respond to treatment and billing questions
• Encourage positive patient reviews
• Maintain the appearance of a clean office environment

• Prepare documents for patient visits/treatment
• Sort and distribute mail; including writing letters to patients
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices)
• Any other duties and responsibilities as assigned

Qualifications:

• Bilingual Spanish/English required
• Outgoing, upbeat, and the ability to comfortably engage patients
• A positive attitude and deep commitment to great customer service
• Excellent written and verbal communication skills

• Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others
• Ability to multi-task in a fast-paced environment
• Proficiency in use of Microsoft office programs
• Must have a warm friendly, outgoing personality and excellent organizational skills
• Ability to work within a team environment and lend support, as a team player, to team members as needed.

BenefitsRisas Dental and Braces offers a comprehensive benefits package including

• 12-hour shifts, 3 days a week
• Medical and vision benefits

• Free dental services
• 401(k) with employer match
• Tuition reimbursement opportunities
• And many other ancillary benefits

The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.