Front Dest Receptionist

Job Description :

We have a full-time position available for a Veterinary Receptionist. The position will include working Saturdays.

Skills and Qualifications include :

o Must have at least one year of proven past experience helping customers. Experience in a medical setting a plus.

o High School Diploma/GED or equivalent to

o Excellent listening and communication skills.

o Compassion for pets and people-as well as awareness and understanding of others' reactions.

o The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.

Duties and Responsibilities include :

o Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

o Scheduling and confirming appointments.

o Placing outbound calls for follow-ups and reaching out to prospective clients.

o Presenting and explaining fees, including processing payments.

o Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

o Managing medical records, charts, reports and correspondence.

o Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

Please email your cover letter and resume.

Job Type: Full-time

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift

COVID-19 considerations:
To keep our employees safe, our hospital follows the guidelines of the CDPH and offer curbside services for the drop off and pick up of pets. We have facemasks, gloves, and hand sanitizer available for all employees.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Setting:

• Medical

Ergonomic Workspace:

• Yes

Administrative Duties:

• Scheduling
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors

Financial Duties:

• Processing payments

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place