Front Desk/Sales Associate

Amazing Lash Studio North Naples

Our Mission: To create lasting beauty and confidence through passion, dedication, and excellence so our guests look and feel amazing!

Our Values: Passion, Caring, Excellence, Integrity, Leadership, Communication and Accountability

Amazing Lash Studio is looking to revolutionize the eyelash extension market by providing an upscale service at an affordable price. Our membership-based studio also offers an exclusive product line.

Do you enjoy working in a fast-paced and team-friendly environment? Do you want a long-term, stable career in the beauty industry? We are currently seeking a talented candidate to serve as a Lash Consultant for our growing family at Amazing Lash Studio.

Principle Duties for a Lash Consultant:

• Consistently creates a friendly environment for our guests by greeting and assisting: as well as quickly responding to customer questions and needs
• Demonstrates desired behavior including a focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
• Maintains quality service by enforcing organization standards
• Answers incoming phone calls
• Schedules and confirms appointments for our guests and members
• Prepare guest records for treatments
• Handle Guest complaints with empathy
• Maintains cleaning, organizing, and maintaining lobby and studio public areas
• General administrative and clerical support

Experience required for a Lash Consultant:

• Customer service oriented
• Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and external customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Millennium Salon Software experience a plus