Front Desk Receptionist/Training Coordinator

Job Title – Edit

Job Summary

The full-time Front Desk Receptionist/Training Coordinator assists all Visitors, Students, Colleagues, and Guests in an efficient, courteous, and professional manner, while providing extraordinary customer service, which is part of our signature WOW! Magic. Demonstrates an obvious passion for working with people and is able to put the WOW! Magic philosophy into action. You will also play a key role in supporting administrative functions for training programs being facilitated online and in the classroom utlilizing our Relias Learning Management System.

Who’s a great fit for this position? American Training is looking for candidates with the following experience and skills:

• Demonstrates an obvious passion for working with people
• Has exceptionally strong communication and relationship building skills
• Ability to multi-task and stay calm
• Ability to effectively solve problems, make decisions and take action, exercising solid independent judgment
• Ability to maintain professionalism and confidentiality
• Strong verbal and written communication skills
• Superior follow-through skills and an appropriate sense of urgency
• Strong planning, organization, and project management skills including ability to multi-task and prioritize workload.
• Technically savvy; Proficient computer skills in all Microsoft applications required

What does a Receptionist/Training Coordinator do?

Front Desk

• Manages all calls professionally and efficiently
• Manages UPS, FedEx, USPS deliveries and calls Colleague for pick- up of packages
• Places orders, fills out and submits PO’s to finance department
• Creates and posts welcome signs for trainings
• Manages the professional appearance of the lobby area
• Supports tracking training compliance in Relias system
• Maintains documentation of administrative processes and procedures for the front desk.
• Filing documents appropriately

Training

• Supports the trainers in printing/copying and coordinating the necessary materials for facilitating all classes and equipment necessary. This includes setting up the classroom for New Hire Colleague Orientation.
• Create flyers and announcements for training classes internally and externally.
• Create monthly training/HR calendar to distribute company-wide
• Manages First Aid/CPR Certifications
• Create certificates for completed training
• Coordinate with Training Specialist and trainers to create annual training schedule and reserve rooms
• Manage booking for Training Room and Conference Room (203)
• Create customized training schedule for every new hire; schedule new hires for sessions through the Relias LMS
• Coordinates MAP Administration and logistics for training classes.

Benefits

We offer a competitive benefits package; medical and dental insurance, life and disability insurance, generous earned time off, paid holidays and vacation, a FUN work environment, and much more.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
American Training complies with all CDC COVID-19 Guidelines.

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 2 years (Required)

Language:

• English and Spanish (Preferred)

Ergonomic Workspace:

• Yes

Financial Duties:

• Purchasing

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• http://americantraininginc.com/about/careers/

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place