Front Desk Receptionist/Patient Care Coordinator

Columbia Asthma & Allergy Clinic (CAAC) is looking for a strong candidate to fill a front desk Patient Care Coordinator position at our Clackamas, OR and Gresham, OR Clinics. This is a full-time position.

Ideal candidates will have two years of medical front desk. The perfect candidate would be dependable, team player, comfortable working with patients of all ages, motivated, possess integrity and strong interpersonal communication skills.

Responsibilities and Duties:

• Greeting patients and visitors in the clinic and over the phone
• Check patients in and out of their appointments
• Scheduling new and established patients
• Coordinating referrals from other doctors Checking patients insurance benefits and obtaining insurance authorizations and referrals
• Maintain patient accounts by updating personal and insurance information
• Collecting co-pays and account balances
• Protects patients' rights by maintaining confidentiality of personal, health and financial information Use of Electronic Medical Record (EMR) system

Qualifications and Skills:

• High School diploma or equivalent
• Minimum 1-2 years experience working the front desk at a medical clinic preferred
• Work experience as Medical Assistant is preferred but not required
• Experience working with Asthma and Allergy preferred but not required
• Strong computer skills and knowledge working with Google Docs, PDF programs & EHR
• Reliable transportation
• Strong attention to detail
• Professional demeanor with a focus on accurate, efficient and comprehensive patient care and customer service
• Ability to multitask effectively
• Excellent written and verbal communication skills
• Punctual and reliable attendance
• Kind, upbeat, and positive attitude
• Self-motivated, with the ability to work both independently and cooperatively as a team member
• Experience with obtaining patient insurance benefits and prior authorizations
• Knowledge of processing incoming referrals from outside sources
• Proficient typing skills

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location:

• Multiple locations

Setting:

• Medical

Ergonomic Workspace:

• Yes

Financial Duties:

• Processing payments

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• www.ColumbiaAllergy.com

Company's Facebook page:

• facebook.com/ColumbiaAllergy

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place