Front Desk Coordinator - Part Time

We are looking a part time Front Desk Coordinator for our clinic location in Beacon Hill. The Front Desk Coordinator position will help patients with scheduling and insurance needs as well as assist therapists with communication between doctors.

This position is for 16-20 hours a week.

At Renew Physical Therapy we pride ourselves on providing the highest level of service and 1 on 1 care. Our company core values are as follows:

• Humbly Serve: Service is our number one priority: Serve our clients, referral sources, co-workers and the community.
• Hungry for knowledge: improve your skills, learn, be creative, innovate.
• Love your team members. Listen, respect, and offer your hand.
• Have fun: Do what you love with your life.

Skills & Abilities Required:

· Excellent communication skills both written and verbal, as well as over the phone

· Extroverted personality; energetic, outgoing, and friendly

· Organized; must have the ability to plan, have attention for detail, and multitask

· Composed and stays calm in stressful situations

· A problem solver who can think and act quickly and manage a fast-paced environment

· Office experience and computer literate

· A tolerance for other people's imperfections

· Must have reliable transportation

· Knowledge of HIPPA policies and procedures

· Loyalty: We are looking to hire a long-term employee

Responsibilities & Duties:

· Scheduling patients, checking patients in/out of appointment, answer phones and take messages

· Working the Waitlist and Lost Patient Reports

· Filing, faxing, shredding, general clinic pick-up, taking out trash and recycle

· Maintains communication notes (Case, Billing, Reminders) in EMR

· Assist Physical Therapists

· Chart preparation

· Wipe down equipment in the PT gym as well as treatment tables

· Open and Stock deliveries, paper products, bathroom

· Help keep gym and waiting areas and treatment rooms organized and clean

· Maintains administration records i.e. patient records, and tracking cancelations, referrals, new patients, etc.

· Collect and fold Laundry and put Laundry through the washer and dryer

· Meets regularly with manager to discuss actions and tasks.

Schedule: Close the clinic 2-3 nights a week, full day Friday.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

• Evening shift
• No weekends

COVID-19 considerations:
All staff must be vaccinated. Masks are required in the facility.

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Work Location: One location