Front Desk Clerk/Night Auditor

About us

Costa Mesa Inn is a small business in Costa Mesa, CA 92626. We are supportive, professional and engaging.

Our work environment includes:

• On-the-job training
• Relaxed atmosphere
• Safe work environment

We are looking for joyful, caring, courteous, and kind candidates with at least 3-6 months of hotel/motel experience to work as a FRONT DESK CLERK – NIGHT AUDIT at Costa Mesa Inn.

• Have a smile and know how to talk well with hotel guests
• Helpful attitude with strong communication skills.
• Available to ensure the guests have a joyous stay at our hotel.

The ideal NIGHT AUDITOR will be dependable and prompt to clock in for all shifts. They will maintain efficiency to meet guest’s needs quickly. Long-term employment and goals of growing within the company should be important to those applying for this position. Qualified NIGHT AUDITORS must have a current, valid driver license.

JOB DUTIES & RESPONSIBILITES:

• Greets, check in, and assigns rooms for guests.
• Promptly and effectively deals with guest requests and complaints.
• Responsible for cash drawer balance and transactions during the shift.
• Handles confidential information, including guest records, with a professional, discrete mindset.
• Answer phone calls and make sure guests receive the right information for Costa Mesa Inn,
• Other duties as assigned by management.

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• A minimum of one to three months of related experience required; or equivalent combination of training and experience.
• Prior hotel front desk agent experience necessary.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to understand and enforce Costa Mesa Inn policies and procedures.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Requires the ability to read, write, and speak the English language, Spanish would be helpful as well.
• Ability to identify and resolve problems in a timely manner.
• Knowledge of and ability to adhere to safety and security procedures.
• Skill in the use of personal computers and related software applications
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Must adhere to all county and state regulations regarding COVID-19 precautions.

Work Location: One location