Front Desk/ CA

  • Full-Time
  • Phoenix, AZ
  • Mountainside Wellness Center
  • Posted 3 years ago – Accepting applications
Job Description

***Located in Ahwatukee****

We are looking for a chiropractic Front Desk/CA to serve as our guests’ first point of contact and manage all aspects of their visit. Front Desk/CA responsibilities include registering patients, managing appointments and assisting with any other in office task. If you have a knack for customer service and work experience in the medical/ chiropractic industry, we’d like to meet you. Ultimately, you will help create a pleasant visit for our patients.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone appointments
  • Inform patients about payment methods and verify their Insurance
  • creating new patient appointments and collecting necessary information (like contact details and insurance info as well as reason for visit)
  • Welcome patients upon their arrival and start on therapy if needed
  • Provide information about our office and educate on chiropractic care
  • Respond to patients complaints in a timely and professional manner
  • Make sure all rooms are clean, tidy and fully-equip to accommodate patients’ needs
  • Confirm appointments and arrange massages for patients
  • Maintain updated records and payments

Skills

  • Work experience as a Front Desk Agent, Receptionist or similar role
  • Experience with Chirotouch a plus but not required
  • Understanding of how Chiropractic care works
  • Customer service attitude
  • Excellent communication and organizational skills
  • dependable transportation

Hours that you would need to be able to work are

Mon, Wed Thurs 2pm-6pm

Friday 8:30-1 and 2-5

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

Hours per week:

  • 10-19
  • 20-29

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • Open to applicants who do not have a college diploma

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Sanitizing, disinfecting, or cleaning procedures in place
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