Front Desk Associate/Night Auditor

Concept hotels is a young, exciting and GROWING boutique hotel company in Northern California. Each of our properties has a distinct personality that is expressed through design, amenities and service. We are looking for YOU - an energetic, friendly, detail oriented team players.

LOCATION: Alura Inn 1378 Oakland Rd. San Jose, CA 95112

POSITION: Part-Time

RESPONSIBILITIES (but not limited to):
*Ensure proper completion of all front office and night audit duties
*Direct and coordinate the activities of all Night Shift staff
*Conduct the night audit accordance with company policies and standards
*Ensure the proper appearance of the lobby and all public areas, including the complementary breakfast area.
*Acts as the Manager on Duty (MOD)
*Be proficient on the use of property management system
*Be able to use all front office equipment such as credit card machine, copier and fax
*Handle guest complaints effectively
*Process reservations by mail, telephone, fax and central reservation system
*Fully understand hotel's policy on guaranteed reservations and no-shows
*Process cancellations and modifications to reservations
*Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates

COMPENSATION: $16.50 DOE

Requirements:

*High School Degree or Higher & hotel experience (preferably 6 months + of hotel front desk experience)
*Effective Communication skills
*Friendly personality
*Good team player
*Good listener
*Innovative & Creative
*Reliable

Job Type: Part-time

Pay: $16.50 per hour

Work Location:

• One location

Typical start time:

• 11PM

Typical end time:

• 7AM

Company's website:

• www.concepthotelgroup.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Sanitizing, disinfecting, or cleaning procedures in place