Front Desk Agent

My Place Hotel – Green Bay is looking for qualified candidates who would like to be an instrumental part of our ongoing mission to provide friendly, top-notch service to our valued guests. We actively seek persons who are bright, cheery, have great communication skills both in person and on the phone, and know how to go the extra mile in ensuring customer service is an absolute priority that's accomplished at every opportunity.

Job Title: Front Desk Agent (Full-Time & Part-Time, varying shifts)

Company: My Place Hotel - Green Bay

Location: 2220 Holmgren Way, Green Bay WI 54304

Job Description:

• Checking guests in/out via computer/reservation system.
• Accepting/encouraging reservations via phone and in person.
• Managing in-house inventory, upcoming reservations, special requests.
• Actively play a role in hotel sales/amenities to ensure guest awareness.
• Assist with public space cleanliness (i.e.; lobby, common areas, etc.)
• Assist with folding and organizing house laundry (sheets, towels, etc.)
• Performing security walks throughout shift.
• Standing for extended periods of time as you assist with front desk duties, public area cleaning, and folding guest laundry.

In order to be successful at My Place, a Front Desk Agent should have the following:

• Flexibility in scheduling with availability across all seven days of the week. · Available shifts include 7am to 3pm, 3pm to 11pm or 11pm - 7am. Candidates who can work weekends will be given priority.
• Honesty and reliability; always ready and able to work at scheduled time.
• A positive hard-working attitude
• A passion for customer service and making sure every guest has an amazing experience.
• Great communication skills and a teamwork-driven attitude.
• Attention to detail and thorough understanding of assigned duties
• Desire to learn. This position is cross-trained.

Previous experience as a Front Desk Agent is a plus but not required. We will train the right person!

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location:

• One location

Work Remotely:

• No

Work Location: One location