Front Desk Agent

• Pay is determined by experience
• Greet and interact with guests in a warm, friendly and professional manner
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
• Work in cooperation with other departments to ensure a positive guest experience
• Use computer system to make reservations, check-in and check-out guests and process payments
• Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
• Ensure safety and security of the property, staff and guests

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Brown Deer, WI 53223: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel front desk: 1 year (Preferred)

Work Location: One location