Front Desk Agent

Objective:

Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.

Principal Roles and Responsibilities:

· Full Uniform and professional appearance at all times

· Responsible for Front Desk Cash at all times during shift

· Go above and beyond to create a great check-in and check-out guest experience

· Complete all tasks on Front Desk Shift Checklists

· Complete all brand required trainings

· Maintain Cleanliness and Organization of lobby area at all times

· Maintain Cleanliness and organization of the front desk and back office areas

· Detailed communication throughout all departments

· Any other duties and tasks as assigned by management

Physical Requirements:

· Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift.

· Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

COVID-19 considerations:
All customers and Employees are required to wear masks at all times. Sanitizing stations are set up throughout the hotel and Employee area at all times. Temperature screenings and Symptom checks are required at arrival of shift.

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)