French Speaking Sales Representative

The Job: Bi-lingual Renewal Sales Representative (Retention) – French Territory

French Language Skill Required

What We Do: ServiceSource (NASDAQ: SREV) provides the world’s leading B2B companies (Microsoft, vmware, SalesForce, RedHat, Dell) with expert, technology-enabled solutions proven to grow and retain revenue from their existing customers with upcoming service contracts and technology services that need to be renewed. ServiceSource has 11 global centers, 3,000 employees and deployments across 40 languages and 150 countries.

Where We Do It: North America: Denver, Nashville, and San Francisco. Global: Sofia (Bulgaria) Singapore (Japan), Kuala Lumpur (Malaysia), Yokohama (Japan), Dublin (Ireland), Liverpool (England), and Manila (Philippines).

Why You Should Talk With Us: We have an amazing and engaged employee culture, our benefits and employee perks/rewards seriously rock, and we provide our employees with some awesome continuous learning and leadership development programs. Really. We do. Check out our reviews on Glass Door and Indeed.com. Learn more about our company by visiting our website at http://www.servicesource.com.

Role Description

Upon completion of our three (3) week training program, the Renewal Sales Representative will call the existing customer base of the assigned account. In this role you will cultivate relationships with client contacts. Depending on the client engagement, the role may involve up-selling customers to additional services. The Renewal Sales Representative will provide sales forecasting and submit requests for customer quotes, perform customer research, and update account notes in our customer relationship management (CRM) system.

Responsibilities

• Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
• Work within an established customer and own a dedicated territory
• Develop the expertise to provide accurate monthly/quarterly sales forecast
• Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
• Collaborate with other Renewal Sales Reps and management to optimize sales processes
• High volume of customer contacts through phone and email each day
• Effectively partner and build relationships with external clients
• Will manage basic objection handling with customers
• Must have excellent product knowledge

Qualifications

• 9-12 months of prior experience working in a customer service or sales capacity desired
• College degree preferred
• Ability to work in a fast paced environment required
• Working knowledge in Microsoft Excel and Outlook
• Aptitude to learn new technology is required
• Must have excellent communication skills (verbal, written)
• Excellent organizational and time management skills

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location:

• Fully Remote

Paid Training:

• Yes

Management:

• Front End Manager

Company's website:

• https://www.servicesource.com/

Company's Facebook page:

• https://www.facebook.com/ServiceSource/

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Virtual meetings