Foreclosure & Title Specialist

Summary

This recruitment is to fill a Special Duty Assignment or Term-Limited Temporary position that is anticipated to end December 31, 2022. If filled by a King County employee who has passed their initial probation, it will be a Special Duty Assignment.

Do you have foreclosure experience?
Do you have title experience?
Do you have escrow experience?
Do you have underwriting experience?

If so, we have an excellent opportunity for you on our Foreclosure Avoidance Team in the Treasury Section of the Finance and Business Operations Division.

We are seeking a fast-paced, multi-tasking person who will focus primarily on administering Treasury's tax foreclosure duties. You are a highly efficient problem solver with strong interpersonal skills and a sharp eye toward accuracy and detail. Each and every day you build upon your reputation as one who serves our customers with kindness, empathy and respect. You are comfortable working autonomously on assigned projects or collaboratively with your team. You are eager to learn and develop your skills to high proficiency, while embracing a lean culture focused on positive change. You stay focused on milestones and targets, while managing competing priorities.

FBOD's mission is to provide timely, efficient and accurate accounting, procurement, treasury, payroll, benefits and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values of: Respect, Teamwork, Results and Innovation. Our Division

Our Treasury Section collects, distributes, and invests property taxes and other public revenues, as well as manages long term debt payments, for King County and other taxing districts. The Treasury Operations Section is one of 5 sections under FBOD. Treasury administers the main revenue streams of local government collecting more than $6 billion in property taxes and other fees, distributing those collections to more than 170 taxing entities. The section also manages a greater than $7 billion investment portfolio for 100 special purpose districts, including water, sewer, fire and school districts and administers more than $9 billion in outstanding debt obligations for those same districts. Treasury Operations

Primary Responsibilities: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill or ability in the following areas:

• 
  Effectively communicate details related to property tax accounts and taxpayer issues; apply exceptional customer service skills and expertly apply job responsibilities while respecting the challenges and circumstances faced by taxpayers.
• Read, interpret and identify discrepancies associated with Title Reports, legal descriptions of property and various documents associated with foreclosures; draft letters and email communications; prepare legal documents, statements, and notifications; organize, prepare and maintain records and reports.
• Working under the direction of the Foreclosure Lead, administer property tax foreclosure, billing and collection; work closely and collaboratively with team members.
• Understand and apply Washington State statutes pertaining to property tax foreclosure and property tax billing and collection; follow County procedures and policies; work with State, local and legal authorities in order to reconcile tax account issues.
• Utilize various systems and tools to effectively administer tax accounts; prepare and utilize spreadsheets to track information (MS Excel).
• Research, resolve and respond to customer issues including payment, billing and collection discrepancies; work with internal and external stakeholders in reconciling property tax accounts.
• Utilize Lean tools and principles, apply process improvement techniques and embrace a lean culture focused on better run government; learn systems and processes and make recommendations to improve business productivity and performance; cross train with others as needed; participate in the development of administrative policies and procedures; perform other duties as assigned.

Minimum Qualifications:

• Experience understanding and interpreting title reports; Practical experience working in the mortgage or tax foreclosure industry.
• A demonstrated knowledge of statutes pertaining to property tax billing, collection and foreclosure.
• A demonstrated team-oriented work ethic which contributes to positive team morale and completion of tasks.
• Demonstrated attention to detail and accuracy, time management and organizational skills; ability to organize multiple tasks, and effectively handle customer concerns and needs that may have competing priorities.
• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
• Ability to uphold our Division’s values
• Ability to work in a remote work environment

We'd Love it if you had:

• Experience working in government billing and collection.
• Experience with SharePoint.
• Experience with One Note.
• Experience with MS Teams
• Familiarity with continuous improvement tools and techniques.

Who may apply:
The recruitment for this position is open to all qualified candidates. Applicants from this recruitment may be used to fill future opportunities in this job classification. This recruitment is to fill a Term-Limited Temporary (TLT) position that is anticipated to end December 31, 2022. If the TLT position is filled by a King County employee who has passed their initial King County probation, it will be as a Special Duty Assignment.

Other Position Information:
This position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 35-hour workweek; normally 8:30 a.m. – 4:30 p.m., Monday through Friday. This position's job classification is an Administrative Specialist 3. Finally, this position is represented by the Teamsters Local 117 - Administrative.

TEMPORARY TELECOMMUTING REQUIREMENT
The work associated with this position will be performed remotely in compliance with King County’s telecommuting mandate. It is possible that the work will be primarily performed remotely on an ongoing basis.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

The Application Process:
A completed King County Application is required. We highly recommend that you also provide a cover letter addressing how you meet the minimum qualifications and why you are interested in this position.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:
Liz Callahan, Recruiter
liz.callahan@kingcounty.gov

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.