Floor Supervisor

The Floor Supervisor shall be responsible for the efficient operation of the Table Games on the assigned shift. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Position Requirements

Education/Experience:

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Dealing experience must include a minimum of 500 hours in two (2) of the following games: Craps, Roulette or Blackjack. Novelty games a plus.
• One (1) year DR Supervisor experience @ property w/20+ games.
• Must be an experienced, results oriented, and hands-on professional.
• Must demonstrate leadership, fairness, and sensibility to the customers and employees.
• Must possess ability to instill a sense of pride and personal responsibility in subordinate employees.

Language Skills and Reasoning Ability:

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

• Must be able to stand for long periods, walk, and move through all areas of the casino.
• Must bend/lean over gaming table to ensure accuracy of the game.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.