Financial Analyst

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Global Services Group (GSG) provides American Express’ renowned brand of customer service to consumers, merchants, and corporations. It employs 25,000+ colleagues in 22 countries delivering extraordinary customer care to Card Members and Merchants around the world, while providing world-class credit, collections, and fraud services, and driving revenue growth for the company.

This Analyst – Global Services Group Finance opportunity is a financial management and decision support role for two organizations: Strategy, Transformation & Capabilities and Global Servicing Enablement. These organizations are critical enablers for the operation and success of Global Services Group as well as American Express. To be successful, the candidate will need to collaborate with the finance manager and business partners to size potential risks and opportunities using data driven insights and modeling. This role will have exposure to senior finance leaders and will interact frequently with GSG Business Partners as well as Corporate Planning & Analysis and Business Unit CFO teams.

Responsibilities:

• Collaborate with Finance and Business Partners in support of forecasting and results analysis
• Implement new tools and process improvements to enhance reporting, enable analysis, and drive automation
• Partnering with Business to develop recommendations, influence outcomes, and meet business objectives
• Perform ad hoc analysis leveraging Finance and GSG analytical data in Cornerstone

• Bachelor’s Degree or 2+ years of experience in Finance or a relevant Analytical role
• Manipulates large amounts of data and generates meaningful insights
• Continuously questions analysis to identify and correct inconsistencies
• Breaks down problems and applies appropriate techniques to solve
• Must be results driven and proactive with the ability to manage multiple work streams and work within tight timelines
• Builds and leverages relationships to influence and drive results
• Excellent oral and written communication skills
• Skilled in Microsoft PowerPoint and Excel, with knowledge of SQL database, Microsoft Power BI or Macros/VBA a plus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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