Finance Operations Manager

About Braintrust

• We’re creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token.

• Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski.

• We have 500+ Fortune 1,000 customers including Nestle, Nike, Porsche, Deloitte, Twitter, Coursera + more

• We’ve raised $142M in funding from leading Silicon Valley Investors including Tiger Global Management, Coatue, Coinbase Ventures, IDEO, Blockchange, Uprising, True Ventures, Homebrew, ACME + more

• We’ve been featured in The New York Times, Fortune, The Wall Street Journal + more

Make an Impact

• We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally.

• We believe talent is everywhere but opportunity is not; our ambition is to spread economic opportunity more equitably around the world.

• At Braintrust, the work you do will help accelerate innovation for enterprises, and make a difference in the lives of freelancers.

Hop on the Rocketship

In the past 18 months:

• Gross Services Volume (GSV) grew by 2,079%, from $1.2M to $30M+

• The number of enterprises (Clients) jumped 752%, from 63 to 600+

• Job-seekers (Talent) flocked to the platform growing from 2,194 to over 35,000

• The network’s Community grew 70X from 10,000 to over 700,000 members

Team and Culture

• We are a mission driven culture composed of ambitious, creative and hard working people.

• We started and will always be a fully distributed company across 15 different countries.

• We offer unlimited PTO and the flexibility to work wherever and whenever is best for you

• We offer best in class health care benefits, and cover 75% for you, and 50% for your dependents.

• We provide $100/ mo gym & house cleaning stipends

• We provide a $500 annual learning & development credit, and a $200 technology stipend

About the Role:

As Finance Operations Manager, you will report directly to our COO in a new critical role designed to give the right leader an opportunity to build scalable financial infrastructure for the fastest growing Web3 talent marketplace today. This role will focus on elevating the existing financial business process and the systems that support both sides of the marketplace, talent and clients. You will be core to how financial operations for the network will scale during exponential growth and be a catalyst for change where needed across different functions.

A successful candidate in this role will need an owner’s mindset, eager to take our existing processes at any level, and be accountable to run, re-build or enhance them for scale. They will be hands-on in problem solving and ambitious in the pursuit of new challenges. They will thrive in handling multiple work streams and always be looking for ways to help the company improve and succeed.

Areas of Focus:

This is not a typical Accounting or Accounts Receivable leader role. While we are looking for someone with an Accounting background, this person also needs to be comfortable in a high growth environment focused on building, monitoring and enhancing the needed processes and systems that ensure financial health of the network. Their focus will be owning operational improvement and deliverables across three main areas;

• Scaling Collections - building scalable processes and systems that enable a reduction of Days Sales Outstanding while we increase client billings month over month. [replaced scales]

• Improving Tracking & Reporting - bring standardization to how the end-to-end billable process is monitored and drives timely actions

• Optimize Accounting Support - create better process for both client and talent questions to be prioritized, routed and resolved for a high quality experience

Responsibilities

• Ruthlessly prioritize projects and activities that will have the greatest impact on the organization. Use data to drive decision making.

• Provide improvements to existing accounts receivable and talent payment process that solves current pain points and creates future exponential scale

• Recommend system improvements including enhancing current platform or new accounting platform integrations that address current and future needs

• Oversee process and SLAs for current accounting service provider who provides ledger reconciliation, bookkeeping, collections and accounting support

• Enhance and own financial reporting and metrics that drive acceptable invoice aging and network financial health that may trigger new process improvements

• Understand the end-to-end billable services process for the ideal experience from both the client and talent side of the marketplace

• Ensure talent payment response process is optimized for effective routing and prioritization from inbound ticket system to response team

• Develop own goals and roadmap that address current and future growth objectives for Finance Operations

Requirements

• 5+ years experience in accounting organizations

• Experience in owning/building invoicing and collections process

• Experience using financial systems that support AP/AR/GL

• Analytical mindset with advanced Excel skills

• Experience in process improvement & project management experience is a plus

• Clear and concise communicator both written and spoken

• Extremely organized - handling multiple projects at once

• Process-oriented self starter who can identify and fill gaps before others

• Thrive in a flexible, remote only environment

About You:

You are looking for a new challenge as a builder and an owner. You are excited to get into the details to discover new ways to make substantial leaps of improvements. You embrace autonomy with accountability. You are seeking an opportunity to put your fingerprint on building something that matters in the early phase of exponential growth. You understand how to balance the near term detailed changes while keeping the big picture in mind for future growth.