Field Service Technician Trainee (MEM) (FT/Days/D10K)
- Full-Time
- Elko, NV
- PepsiCo
- Posted 3 years ago – Accepting applications
May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.
PRIMARY ACCOUNTABILITIES:
- Repair and perform preventative maintenance on marketing equipment
- Unload and reload with products as necessary
- Educate customers on basic equipment repair and upkeep procedures
- Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
- Fill installed equipment and adjust to proper mixture
- Prioritize and schedule service and PM calls to meet customer service windows
- Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
- Collect accurate and complete equipment and customer information
- Remove old parts and replace with new parts * Maintain parts inventory on service truck
- Establish positive relationship with contacts at service calls
- After each call, complete paperwork on job and call in paperwork every two hours
- Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
- Regular, reliable, predictable attendance
- In addition to regular day shift, employee will be on call every other week for the following hours: Monday-Friday 5:30pm-9:30pm, Satuday and Sunday 9am-9pm.
- 18 years or older
- 21 years or older if CDL Required
- High School Diploma or GED
- Valid CDL license (if applicable
- Pass DOT Physical and DOT Road-test (if applicable)
- Adhere to DOT Regulations (if applicable)
- Pass the drug test and background check
- Senior technician requires certification in refrigeration
- Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
- Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
- Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
- Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
- Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
- Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
- Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
- Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy .
Please view our Pay Transparency Statement