Field Service Technician- Machining (Charlotte, NC)

About Toyoda:

From two-man job shops to high-volume production lines, manufacturing facilities have relied on Toyoda Americas for over 30 years. Our extensive lineup includes horizontal and vertical machining centers, bridge-type mills, grinding machines, and automation solutions. Toyoda machines are engineered for innovators, and built with the speed, strength, and capacity to get you there.

We understand our success lies not only with our machines, but with our dedicated Engineering and Support departments. Whether it’s our ability to do high-speed and heavy-duty machining with ease, or because we repeatedly hit tight tolerances and time studies, Toyoda remains at the forefront of industry. Look no further to see the technology of tomorrow, because at Toyoda, that ingenuity begins here.

What We Offer:

• An environment that encourages strong work ethics and values
• Opportunity for growth within our Company
• Great benefits and competitive pay
• Medical, dental and vision insurance with low premiums
• Company-paid life insurance
• 401(k) Plan with a generous Company match
• Paid holidays, vacation, and PTO
• Variety of optional benefits (FSA, AFLAC, etc.) …And more!

The Opportunity:

We are seeking to add a Field Service Technician to our dynamic team. The Field Service Technician has the primary responsibility of providing installation, troubleshooting, diagnostic, repair, and maintenance support with total customer satisfaction in mind and ensuring the users of Toyoda’s machines are satisfied with its performance. This individual must demonstrate strong repair and troubleshooting skills and knowledge.

Essential Duties and Accountabilities:

• Install new CNC machine tool systems at customer facility (including all options and accessories on all machine types)
• Analyze findings to troubleshoot and determine source(s) of mechanical, hydraulic, pneumatic, and/or application issues
• Coordinate problem resolution and recommend repair, replacement, and/or other corrective action for CNC machine tools
• Provide on-site and remote support (telephone, email, etc.) to customers, distributors, and colleagues
• Provide project management and training as required
• Execute other tasks related to trade show events (ToyoTech, IMTS, etc.) and/or service support on an as-needed basis

Travel:

The Field Service Technician must be flexible for company funded travel during 90-100% of their work week. Many projects may require travel by automobile/car and/or airplane. International travel may be required.

What We Hope You Will Bring:

• Valid driver/operator license that grants the availability for unrestricted travel
• 3+ years of experience in machine tool maintenance/technology (both electrical and mechanical)
• 3+ years of experience in providing remote technical support (both electrical and mechanical) in the machine tool industry
• Ability to interpret engineering documents such as schematic drawings and blueprints
• Knowledge of leveling, checking, and adjusting the geometry of CNC machinery
• Prior experience with installation and/or maintenance of machining centers
• Knowledge of PLC programming/troubleshooting, control systems, Fanuc Controls, and power circuits
• Post-secondary degree/certificate or licensing in a skilled trade related to machine tool technology
• Attention to detail, self-motivation, organization, and the ability to process confidential information
• Color vision, hearing, and the ability to push at least 100 pounds and lift at least 50 pounds
• Ability to climb/descend ladders and the ability to bend/twist without assistance

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is most often performed in an office setting with minimal exposure to hazards. However, work may occasionally be performed in a manufacturing environment with exposure to health or safety hazards that require the use of personal protective equipment such as safety shoes, safety glasses with side shields, and hearing protection.

Toyoda provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran