Field Service Technician

Building a career at Granite may be the most valuable thing you could do.

Are you interested in the opportunity to work for an industry-leading company that will give you the experience and exposure you need to build your career and personal brand? If so, then you’ve come to the right place!

Since 1922, Granite Construction has continued its long standing commitment to building some of America’s largest infrastructure projects including highways, bridges, dams, rail, and power. Recognized as one of the top 25 largest construction companies in the U.S., Granite specializes in complex infrastructure projects and provides award-winning construction services in mining, earthwork, water/sewer, power, tunneling, rail, highway and bridge construction. Granite also produces construction materials-sand, gravel, ready-mix, recycled asphalt product and asphalt concrete, and is a proven leader in alternative procurement project delivery.

At Granite, our employees are our most valued asset and we are passionate about retaining, developing, and recruiting the best talent available. Our employees reflect our core values: Honesty, Integrity, Fairness, Accountability, Consideration of Others, Pursuit of Excellence, Reliability Safety and Citizenship and we are continuously looking for individuals who possess a winning attitude and share our Core Values. In exchange, we help you build a career that no other company can duplicate. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Add our award winning safety program, ethics, reputation, and a commitment to continuous improvement and you’ll see that we are building more than infrastructure—together, we are building your future.

The following opportunity is with Layne Christensen Company, a Granite Company:

Founded over 130 years ago as a well drilling contractor, Layne is one of the largest, most experienced water service companies, serving hundreds of municipalities, industrial companies, agribusinesses, mining companies and the world. We supply well drilling and construction for dewatering wells, monitor well completions, environmental and geotechnical drilling, water well rehabilitation, pumping equipment sales and services, mineral exploration drilling, hydrologic investigations and water treatment technologies.

In June 2018, Layne became a wholly-owned subsidiary of Granite Construction, Inc

General Summary

This position of Field Service Technician is integral to the overall Water Resources maintenance strategy. The purpose of the position is to carry the maintenance program into the field and to provide a prompt response to equipment failures and breakdowns.

Essential Job Accountabilities

• Testing and repairing equipment by travelling to the location of the customer
• Providing troubleshooting as well performing installation of equipment
• Attending to the needs of the customer whenever required
• Performing the confirmation that the equipment is functional
• Provide telephone support to the customer in order to perform troubleshooting
• Providing onsite services for individual as well as organizations
• Ensuring that the equipment on which they have performed troubleshooting are in proper working condition

Education

• High School Diploma or GED.

Work Experience

• 1-3 years of experience with pumps and/or water systems

Knowledge, skills, and abilities

• Must have a valid driver’s license. Commercial driver and any endorsements are a plus.
• Must have the ability to work independently or with less supervision
• Possess excellent troubleshooting skills
• Must have good customer service skills
• Ability to maintain good relations with customers
• Excellent verbal communication skills
• Must have the ability to work under pressure
• Ability to manage service calls
• Strong communication skills and team-oriented mentality for collaborating with Project Management and Sales teams.
• Must keep good field notes and provide necessary paperwork and documentation in a timely fashion

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a small hand tools. The employee is frequently required to reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working outside in all weather conditions required.

Additional Requirements/Skills

• Comply, understand, and support corporate safety initiatives to ensure a safe work environment

• Ability and willingness to abide by Granite’s Code of Conduct on a daily basis

• Ability to travel long distances

About Granite Construction Incorporated

Granite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite Construction is an Affirmative Action/Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and a Drug-Free Workplace.

Notice to Staffing Agencies

Granite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Granite will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.

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