Field Service Technician

  • Full-Time
  • De Pere, WI
  • Infinity Machine & Engineering
  • Posted 2 years ago – Accepting applications
Job Description

About Infinity Machine & Engineering:

Infinity Machine & Engineering specializes in high performance packaging solutions for the tissue industry, including custom case packers, bundlers, wrappers, diverters, and conveyors. As a leader in the industry, Infinity applies the latest mechanical and electrical technologies to ensure the best in long term operational efficiency. Infinity continuously searches for people that have a strong work ethic, want to make a difference, like to take risks, and push themselves to find creative solutions to difficult problems. Apply today to join our growing team!

Electromechanical Field Service Technician's Duties & Responsibilities:

  • Responsible for installation support, including mechanically setting up equipment, wiring equipment, checking/verifying electrical connections, and powering up equipment.
  • Responsible for start-up support, including checking I/O, moving servo axis, running product, and ensuring that the equipment is ready to efficiently run-in production.
  • Responsible for training on Infinity equipment including machine theory training, operator training, mechanical/electrical maintenance training, and troubleshoot training.
  • Must be technically proficient in Infinity's machinery from an electrical and mechanical standpoint.
  • Maintain and grow relationships with customers while conducting yourself in a professional manner.
  • To be part of a 24/7 call rotation to solve customer issues in an expedient and professional manner.
  • Start-up equipment in the shop for check-outs and have overall check-out responsibility.
  • Ensure that materials are organized and staged for test runs and become the primary technical contact for checkouts.
  • Must be available to travel to customer's site in a moment’s notice.
  • Ability to read and comprehend electrical and mechanical layouts & prints.

Electromechanical Field Service Technician Requirements:

  • High School Degree or GED
  • Associate Degree in Automation Engineering Technology, Electro-Mechanical with Automation experience; in lieu of degree 2 years’ experience
  • Willingness & ability to travel domestically or internationally about 50% of the year
  • Strong written and communication skills

  • Ability to work both independently and as a team

Benefits Included with Offer:

  • Health, Dental, and Vision Insurance
  • 401K matching
  • Short term/long term disability insurance
  • Life Insurance
  • Supplemental benefits
  • HSA and FSA
  • Flexible work schedule
  • Half-Day Fridays
  • PTO
  • EAP
  • Sign-on bonuses
  • Travel Bonuses
  • Much more!
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