Fiber To The Home Installer

North Sky Communications, LLC

Fiber to the Home (FTTH) Installation Technicians are the face of our company. North Sky is currently looking for motivated individuals with a high attention to detail and excellent customer relations skills for in home installation work in Canby, Oregon.

We are willing to train the right person who is looking for a long-term career.

Technical:

• Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines

• Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters

• Attempts to identify and remedy sources of customer-perceived problems

• Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner

• Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties

• Completes paperwork accurately, and reports and records work order status updates

• Knowledge of coax, CAT5, fiber optic installation a plus

Customer Service:

• Greet customers in the home while conducting walk thru

• Reviews all requested services with the customer in order to ensure understanding and agreement

• Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns

• Provide customer education regarding product and service usage

Qualifications:

• Must have 2-3 years of fiber installation experience
• Must have a great attitude
• Must have great customer service skills
• Must maintain a clean appearance
• Must have a great attention to detail and take pride in your work
• Must be able to maintain schedules, be prompt and punctual
• Must have the ability to carry at least a 28' ladder and work on ladders / poles up to 25’
• Must be able to work in confined spaces
• Must be able to lift 75 lbs.
• We can teach you the rest if you are willing to learn
• Valid driver's license with a minimum of 2 years driving experience and a good driving record
• Minimum 18 years of age

• High School Diploma or equivalent.

• Must be available to work weekends as needed

• Valid driver's license with a minimum of 2 years driving experience and a good driving record

• Good written and verbal communication skills.

• Able to work in a fast-paced, time sensitive environment.

Physical Requirements:

• Overhead lifting, climbing & carrying ladders with a weight of up to 75 lbs

• Working 3- feet above ground level

• Working in enclosed space

• Working in inclement weather

• Walking and climbing, kneeling and crouching

Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as require

Benefits Include:

• Competitive Pay
• Health Insurance: Medical, Dental, Vision, and Prescription Plans Flexible Spending Accounts
• 401k Savings Plan with Company match
• Short- & Long-Term Disability
• Supplemental Life and AD&D Insurance
• Paid Holidays & PTO

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Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

• High School or better

• Driver's License

• TIme Management
• Analysis
• Communication

• Problem Solving
• Fiber Splicing

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization