Farrow Harley-Davidson Parts & Accessories Associate

Ricart Automotive has been Columbus’ Top Place to Work since 2013! We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, strong company culture, and more employee events than anyone in the industry!

Ricart's benefits include 401K, health insurance, dental and vision insurance, a wellness program, paid holidays, and paid vacation!

Advantages include a flexible schedule! For example, some positions include a four-day workweek. We also have first, second and third shifts available if that fits your lifestyle.

We have a private fitness facility on campus for our employees and their family with free fitness classes. We also have food trucks on our property three times a week for you to enjoy a delicious lunch! In addition, all of our employees have access to a free car wash 24/7.

Since 1953 Ricart has prioritized supporting our community. We offer every employee a paid volunteer day to give back to our local community! In addition, we organize fun opportunities throughout the year for you to give back if you desire.

Throughout the year, we have fun events for our employees! This includes a family-friendly summer carnival at a private race track and one of the largest holiday parties in the city, which is a night to remember!

We have electric charging stations available for all of our employees as well!

Most importantly, Ricart is a family business that treats its employees like family. We have the longest-tenured staff of any dealer in the city. Our employees always come first, and we will always be here for you. We even have our own internal ‘501C3 Charity’ that supports employees who fall on hard times.

Please apply today and be a part of the Ricart Automotive family. We do everything we can to support your career, family, and community commitments as a company.

To learn more about the Farrow Harley-Davidson Parts Associate Position, please read below:

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Qualifications: *

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High school diploma or equivalent.

• Experience in merchandising and retail sales.
• Harley-Davidson product knowledge and passion for riding are a plus.
• Knowledge of motorcycle front end, suspension, and engine components.
• Ability to look up parts and quote prices for parts using a catalog for the proper motorcycle.
• Outgoing, likable personality and the ability to communicate and relate with a broad customer base.
• Experience with point-of-sale and computerized inventory systems or the ability to learn quickly.
• General math, customer service, and computer skills.
• Ability to handle confidential information responsibly.

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Some of your responsibilities: *

• Provide superior customer service to both internal (sales and service department) and external customers.
• Utilize the C.U.S.T.O.M. sales process and consultative selling techniques to capitalize on and exceed expectations on every customer interaction.
• Participate in customer pathing to ensure every motorcycle purchaser is presented with P&A options available to them.
• Answer telephone calls within three rings with a proper and friendly greeting. Handle telephone transactions efficiently and courteously. Own the phone call; attempt to assist the customer or take a message if the desired individual is unavailable.
• Box and place warranty parts in the appropriate location and assist with the moving and/or disposal of warranty parts when requested.
• Perform continuous customer follow-up to monitor satisfaction, garner feedback, and reinforce dealership messaging and marketing to drive future sales.
• Maintain an organized stockroom and point of sale area complete with all needed supplies.
• Assist service in determining P&A requirements for individual jobs. Recommend related parts that may be required for a job.

If you are enthusiastic about applying, please submit your application and resume.
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Ricart Automotive is an equal opportunity employer._

Job Type: Full-time